We’re looking for an IP Renewals Analyst to join our Trademark Renewal/Maintenance team in Belgrade. This is a great opportunity to work in a dynamic environment where there’s always something new to learn. The role includes working closely with external clients, managing a range of administrative tasks, and mentoring new team members. If you enjoy a mix of structure and variety and find satisfaction in helping others grow—we’d love to hear from you!
About You – experience, education, skills, and accomplishments
Bachelor’s degree or equivalent working experience
Proficient level of English language
Proficiency in Microsoft Office suite
It would be great if you also had . . .
Working experience in Customer Support
Working experience in administrative tasks
Experience in maintaining deadlines and working in a team environment
What will you be doing in this role?
Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIs; Performing data verification and checking whether the information provided by customers is in accordance with information found on IP databases
Creating reports on IP matters for internal and external stakeholders
Obtaining deep understanding of the maintenance workflow to collaborate with other teams at every stage of the process
Achieving deep knowledge of all national IP databases to be a reference point for other teams; Supporting patent/trademark related projects
Performing other duties and special projects as necessary – may involve handling confidential and sensitive material
Proactively recommend improvements as well as corrective and preventive actions to reduce customer complaints, improve efficiency and mitigate risks
About the Team
We as a team provide Trademark Renewal/Maintenance services by communicating with clients and agents, and resolving possible issues, while making sure that the renewals are done timely and accordingly.
Benefits:
Holidays: 25 days paid leave per annum
Private Health Insurance
Paid Lunch
Yearly Bonus
Yearly Merit Plan
My Learning Platform
Fit Pass
Life Insurance
Accident Insurance
Company bicycles for rent free of charge
Hours of Work
This is a full-time position, CET working hours. This is a hybrid position working in the office for a minimum of 3 days every other week.
Please note that only shortlisted candidates will be contacted
#LI-Hybrid
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
