Investor Services FATCA and CRS Administrator (m/f)

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Investor Services Department

The HedgeServ Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team work with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.

Job Description

An Investor Services FATCA and CRS Administrator will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a supervisor and manager. Every Investor Services FATCA Administrator will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the supervisor and manager within the team.

Key Accountabilities of the Role

HedgeServ operates a client focused structure which provides a wide range of experience to all levels of employee. As such the successful candidate should be flexible and willing to adapt.

The combination of tasks required to be executed will vary depending on both client structure and client requirements.

FATCA and CRS

• Responsible for assisting the Investor Services department with daily and monthly functions surrounding FATCA and CRS
• Complete the FATCA and CRS Account review to identify reportable accounts, including searching for indicia via electronic and paper search
• Review and validate investor tax withholding certificates and self-certification forms, investigate rejections and advise of any outstanding curative documents that may be required in accordance with FATCA and CRS
• Assist with preparation of annual regulatory reporting
• Produce client reporting – quarterly and ad-hoc as required
• Ensure all FATCA and CRS procedures and controls are completed accurately and to specified deadlines
• Assist in the development and implementation of departmental FATCA and CRS procedures and processes

General Duties

• Work on projects/ad-hoc tasks as required
• Participate in regular team meetings
• Establish good working relationships with other HedgeServ departments

Education:

• Accounting, Finance, Legal or Business Degree – Completed bachelor's degree required

Skills

• Flexible in terms of their approach
• Strong analytical and problem-solving skills
• Self-motivated with the ability to work independently as well as part of a team
• IT Literate
• Strong verbal and written communication skills

What we offer:

• Premium Health Insurance
• Life Insurance
• Sports Club Membership
• My Benefit – Cafeteria System
• Active Sports and Social Committee
• Professional environment with great development opportunities
• Training and development in a wide variety of areas to ensure staff are constantly developing and progressing their skills
• Tuition policy with study leave and generous payment of all related fees