If you enjoy problem-solving, working with numbers, and having a role where every day looks a little different, this opportunity could be a great fit. Join our team as an Investor Reporting Specialist, where you’ll play a key role in managing mortgage-related accounts and ensuring investors are paid correctly, accurately, and on time. In this role, you’ll reconcile general ledger accounts with a strong focus on precision, research and resolve discrepancies, and process rejected and exception payments with careful attention to detail. You’ll remit funds according to investor requirements, ensuring all calculations and transactions are handled with a high level of accuracy.
You’ll transfer loans, update system records based on funding notifications, and maintain highly accurate loan data for reporting and compliance purposes. You’ll also review ACH returns, make necessary corrections, and assist with payoff processing and funding discrepancies, ensuring all adjustments are thoroughly validated. From time to time, you may step in to support payment processing functions, respond to inquiries, and help maintain smooth daily operations. This role offers a variety of responsibilities and the opportunity to work across teams, making it a great fit for someone who values detail-oriented work, consistency, and accuracy in a dynamic environment.
Preferred QualificationsThe ideal candidate will demonstrate strong verbal communication skills and the ability to interact effectively with customers and internal team members. This role requires solid problem-solving abilities, attention to detail, and proficiency in basic mathematics. A high school diploma or GED is required, while prior experience in banking operations, mortgage loan processing, servicing procedures, or auditing is preferred. Proficiency in Microsoft Word and Excel, along with the ability to learn and adapt to new systems, is essential. Candidates should be self-motivated, professional, and capable of working independently while maintaining accuracy and efficiency.
Skills Required
- High school diploma or GED
- Proficiency in Microsoft Excel
- Proficiency in Microsoft Word
- Ability to learn and adapt to new systems
- Self-motivated, professional, able to work independently while maintaining accuracy and efficiency
- Attention to detail
- Solid problem-solving abilities
- Basic mathematics proficiency
- Strong verbal communication and ability to interact effectively with customers and internal team members
- Prior experience in banking operations, mortgage loan processing, servicing procedures, or auditing
Central Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Central Bank and has not been reviewed or approved by Central Bank.
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Retirement Support — A two-part 401(k) combines a 50% match on the first 6% contributed with an automatic 4% nonelective employer contribution, with auto-enrollment and auto-escalation. Employer funds vest on a graded schedule reaching 100% at five years.
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Leave & Time Off Breadth — PTO for full-time staff starts at 18 days per year and increases with service up to 27 days, and the organization follows the Federal Reserve holiday schedule. Part-time employees accrue PTO on a pro‑rata basis.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are offered with eligibility typically beginning the first of the month after hire, alongside HSA and FSA options. Life, AD&D, and short- and long-term disability plus an EAP enhance health and protection.
Central Bank Insights
What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
