What You'll Do
Monitors various reporting and remittance requirements, triggers, and regulations to ensure compliance.
Maintains and enhances procedures and controls to mitigate operational risk.
Identifies opportunities for process improvement and efficiencies.
Manages day to day oversight of loan accounting for GNMA/FHLMC and FNMA.
Ensures efficient operation and team workflow
Trains less experienced team members on nuances of investor mortgage accounting /reporting and vendor oversight.
Researches and resolves issues relating to reporting, remitting and reconciliation.
Aggregates remittance reports, reconciles custodial accounts and remits calculated funds.
Oversees vendor reporting and remitting on the company’s mortgage loan servicing portfolio to the investors, reconciles Custodial accounts with medium to high risk/exposure to the Company, including GNMA, FNMA or FHLMC.
Reviews investor remittance for accuracy and timeliness to avoid penalties.
Works closely with the Investor Reporting team and default group to ensure processes align with investor guidelines and loan mitigation activity is accurately reported.
Ensures proper set-up, sales, and release of loans to new customer on a timely basis.
Establishes and maintains a close working relationship with Government-Sponsored Enterprise (GSE)/Investor representatives to ensure all issues and concerns are resolved in a timely manner.
Reviews and responds to all audit exam requests, internal, external, investor, regulatory and state.
Reviews payment applications for compliance with investor and Company guidelines.
Expedites accurate and timely reporting and remittances for all investors.
Oversees audit requests for wire transfers to investors, ensuring adequate documentation, error free computations and accurate source and receiver information, including REG AB and USAP reporting and compliance.
Oversees and performs analysis and reviews on new reporting formats and or proposed changes to reporting requirements.
Assists in maintaining policies and procedures in accordance with company and Investor Guidelines.
What You'll Bring:
- Bachelor’s degree or equivalent combination of education and experience
- May require advanced degree
- 5-8 years of experience and/or training in an Investor Reporting mortgage servicing environment
- Minimum of 5 years reporting and reconciliation experience
- Ability to read, analyze, and interpret technical procedures, or government regulations
- Proficiency in writing reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients and borrowers
- Strong understanding of the MSP Investor Reporting workstation
- Capacity to work with mathematical concepts such as probability and statistical inference
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Strong knowledge of all investor and agency guidelines with regard to investor reporting and accounting, payment application and custodial accounts
- Great attention to detail and organizational skills · Ability to work in a team environment
- Strong knowledge of FHA, VA, and USDA loan guidelines
- Strong knowledge of Ginnie Mae, Fannie Mae or Freddie Mac servicing guidelines and remittance reporting
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills · Self-motivated; self-starter
- Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
- Proficient in Microsoft Word, Excel and PowerPoint
Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.
Pay Range: $73,900.00 - $98,500.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 5-8 years of experience and/or training in an Investor Reporting mortgage servicing environment
- Minimum of 5 years reporting and reconciliation experience
- Strong understanding of the MSP Investor Reporting workstation
- Strong knowledge of FHA, VA, USDA loan guidelines
- Excellent written and verbal communication skills
- Proficient in Microsoft Word, Excel and PowerPoint
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
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