Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
We are looking to hire an Investor Relations Associate or Manager who will play a part in managing relationships with Starling’s investor base, cultivating their understanding of the firm’s financial performance and business plan on an ongoing basis. Your work will be instrumental in building conviction among the wider investor and analyst community in Starling’s vision and strategy for growth as the group approaches an initial public offering.
This role offers a unique opportunity to gain valuable insight into the inner workings of one of the UK’s top fintechs. You will work closely with the Group CFO and collaborate across multiple functions within the group including the Group CFO’s Office, Strategy, Corporate Affairs, FP&A and Financial Modelling, Treasury and Legal teams.
Key responsibilities:
You will be responsible for day-to-day management of investor communications and production of investor materials. You will help to deliver an investor relations strategy that prioritises clear and effective communication of the Starling Group’s performance and equity story across both Starling Bank and Engine by Starling, developing investor confidence and belief in the company’s vision and its strategy for delivering shareholder value.
In particular, you will:
- Support the Group CFO in day-to-day communications with existing and prospective investors and sell-side analysts
- Provide investors and analysts with relevant and accurate information to support their technical understanding of the Starling Group’s business model and financial performance
- Conduct analysis to assess shareholder impact of corporate actions
- Support the Strategy team with preparation of compelling equity story materials including teasers and information memorandums to support private fundraises
- Coordinate investor meetings and events and prepare supporting materials
- Prepare briefing materials for the Group CEO and Group CFO ahead of earnings calls and meeting with investors
- Manage investor communications and track feedback during primary issuance and secondary transactions
- Support senior management, appointed advisors and underwriters to execute a successful IPO or other capital event
- Work closely with the Corporate Affairs team to manage public perception of the group, develop consistent narratives surrounding Starling’s long-term growth strategy, business model and financial performance, and support with public facing communications and disclosures.
- Support on meeting environmental reporting requirements and the group’s wider ESG strategy
- Develop and maintain the Group’s investor information webpage
- Monitor analyst coverage and key valuation assumptions and outputs
- Document and maintain frameworks and policies relating to IR
- Bachelor’s degree with a 2:1 or above, or equivalent
- You might be working towards a Chartered Accountancy qualification (ACA/CA etc.) or CFA
- 3+ years relevant experience, preferably including FIG experience at a leading investment bank or consultancy firm, or an IR role at a financial institution or fintech business
- Direct public markets or IPO experience is a plus
- Track record of maintaining strong relationships with the equity research analyst and investor community
- Clear and engaging communication and interpersonal skills
- Strong written and visual presentation skills, producing pitch/presentation materials of a high professional standard
- Desire to work in an open, flat, collaborative and fast paced environment
- Strong financial acumen and accounting knowledge with a robust understanding of bank financials and key metrics
- Corporate finance skills with ability to interpret complex financial models and valuation analysis
- Good technical understanding of fintech/banking business models and industry trends
- Understanding of UK bank and tech valuation methodologies used by analysts and industry valuation metrics
- Demonstrable knowledge and understanding of the capital markets
- Comprehension of the FCA listing rules and disclosure requirements
We are open to receiving applications for both Associate and Manager level positions and as such the job title may change to reflect this. Applications for this role will close on Tuesday 19th November at 5pm.
Our recruitment process:
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.
In general you can expect a chat with one of our Talent Acquisition team, followed by 2-3 rounds of interviews with senior employees from the CFO’s Office, Strategy or Corporate Affairs.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
What We Do
Hello, we’re Starling.
Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
We built Britain’s first digital bank.
One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too).
We’re changing banking for good.
Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.
Since then, we’ve grown. A lot.
Over three million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches.
Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be.
Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!
And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
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