Investment Operations Specialist

Required Competencies:

• Has in-depth knowledge of the Investments / Markets Operations business and the different functions in the trade lifecycle. 
• Basic knowledge of related Disciplines and be able to assist team members with less experience.
• Keen attention to details and with a strong analytical ability and capability to resolve complex problems and takes perspectives on existing solutions.
• Excellent verbal and written communication and interpersonal skills.
• Flexible and agile – quick to pick-up on tight deadlines and changes in requirements.
• Strong Risk and Controls acumen – attention to quality, able to perform investigation and root cause analysis on operational incidents and assist with internal and external audit and key controls activities.
• Can lead projects or project steps within a broader project, contributes to process improvements.
• Effective Facilitation and Presentation skills.
• Ability to perform quality check / controls and administer technical coaching for performance as needed.
• Client focused and ability to work on prioritizing responsibilities.
• Highly trainable and ability to work independently with minimal guidance and supervision.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].