About this role
Team Overview
BlackRock Separately Managed Accounts (SMA) Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wirehouses and wealth advisors to family offices to endowments and foundations.
About the Role
BlackRock SMA Solutions empowers clients to customize portfolios for tax efficiency, values alignment, and unique investment exposures across direct indexing, fixed income, active equity, and multi-asset strategies. We serve a diverse client base from wealth advisors and family offices to endowments and foundations. As we continue expanding globally, we're seeking an Investment Operations Specialist who can support middle office functions for our tax managed strategies.
Responsibilities
- Manage end-to-end account lifecycle activities, including onboarding, maintenance, transitions, terminations, and operational readiness reviews for SMA platforms.
- Perform daily cash, position, corporate action, and data integrity reconciliations, investigating exceptions and partnering with custodians, clients, sponsors, portfolio managers, and internal teams to ensure timely resolution.
- Oversee corporate actions and data quality controls, including validation of mandatory and voluntary events, monitoring custodian data feeds, and maintaining data integrity through SQL-based reviews and exception management.
- Demonstrate strong ownership and leadership by managing priorities independently, executing maker-checker controls, mitigating operational risks, maintaining documentation and SOPs, and fostering a culture of accountability, continuous improvement, and cross-functional collaboration.
- Deliver exceptional client experience by responding to client inquiries, managing operational requests, and building strong relationships with clients and business partners.
- Drive operational excellence and process improvements through automation, data analytics, control enhancements, workflow optimization, and the development of scalable operating procedures.
Requirements
- 3-7 years of experience in client service, operations or portfolio management support.
- Background in client service and accounting experience in Aladdin is preferred.
- Proven ability to build strong relationships with senior management, key clients, and internal/external stakeholders (e.g. Portfolio Managers, Custodians, Brokers).
- Exceptional attention to detail and problem solving abilities.
- Excellent written and oral communication skills, and comfort in working closely with clients and colleagues at all levels.
- Master’s degree in finance or equivalent would be preferred.
- Working knowledge of investment-operations concepts, including trade lifecycle, positions, cash, securities, corporate actions, tax lots, pricing and reconciliation; experience supporting separately managed accounts is preferred.
- Ability to analyze and resolve reconciliation breaks and data discrepancies across internal books and records, custodians and investment platforms, with clear documentation and escalation.
- Strong risk and control mindset, including experience following SOPs, executing maker-checker reviews, maintaining audit-ready evidence and handling sensitive client and portfolio data.
- Proficiency with Excel for operational analysis and reporting; familiarity with VBA, Python, workflow tools or other automation technologies is advantageous.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Skills Required
- 3-7 years of experience in client service, operations, or portfolio management support
- Client service and accounting experience in Aladdin
- Ability to build relationships with senior management, clients, portfolio managers, custodians, brokers, and stakeholders
- Strong attention to detail and problem-solving abilities
- Excellent written and oral communication skills
- Master's degree in finance or equivalent
- Working knowledge of trade lifecycle, positions, cash, securities, corporate actions, tax lots, pricing, and reconciliation
- Experience supporting separately managed accounts
- Ability to analyze and resolve reconciliation breaks and data discrepancies
- Experience following SOPs, executing maker-checker reviews, maintaining audit-ready evidence, and handling sensitive data
- Proficiency with Excel for operational analysis and reporting
- Familiarity with VBA, Python, workflow tools, or other automation technologies
BlackRock Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible Time Off (no fixed PTO bank) with manager approval is highlighted alongside separate sick and bereavement leave, signaling broad time-off options. Feedback suggests this high‑trust approach is a notable strength among large employers.
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Parental & Family Support — Gender‑neutral U.S. parental leave offers up to 16 weeks for primary caregivers and up to 4 weeks for non‑primary caregivers, plus a two‑week flexible return‑to‑work transition. Backup child/elder care, fertility/adoption/surrogacy assistance, and lactation support are also emphasized.
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Retirement Support — Offerings include 401(k)/retirement savings plans, financial counseling/education, and an Employee Stock Purchase Plan, complemented by programs like tuition assistance and student‑loan/college‑savings support where applicable. Feedback suggests these components form a strong financial‑wellness package.
BlackRock Insights
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
