Help at Home is hiring an Interview Specialist!
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
The Interview Specialist reports to the Manager, Recruiting & Onboarding. The Interview Specialist is responsible for conducting thorough and effective video & phone interviews to identify and assess qualified candidates. They will engage with applicants in the applicant tracking system, interview, offer and schedule new hires for orientation. This role involves collaborating with the Recruiting & Onboarding Team and ensuring a positive candidate experience throughout the recruitment process. This is a remote position. Candidates must reside in or near Pittsfield, IL.
Responsibilities
- Conduct structured and behavioral interviews to evaluate candidates' skills, experience, and cultural fit.
- Determine applicant qualifications by reviewing and interviewing applicants, analyzing responses, and selecting applicants to present offers to
- Maintain accurate and comprehensive records of interview outcomes and candidate evaluations.
- Updates applicant tracking system through each stage of the hiring process
- Outbound calls to engage and schedule interviews
- Ensure a positive and professional candidate experience throughout the interview process.
Required Skills/Abilities:
- Excellent written and verbal communication to effectively interact with team members, clients, and stakeholders.
- Ability to work independently with minimal supervision.
- Strong time management skills and the ability to meet deadlines.
- Capability to troubleshoot technical issues and find solutions independently.
- Critical thinking to address and resolve work-related challenges.
- Strong organizational skills to keep track of tasks, documents, and deadlines.
- High-speed broadband with a stable and consistent connection to support video calls, file transfers, and other online activities.
Education and Experience:
- High school diploma or GED required
- One-year customer service experience required
Benefits
Our team is the foundation of our work. We offer:
- Competitive weekly pay
- Quarterly performance-based bonuses*
- Direct deposit
- Healthcare, dental, and vision insurance
- Paid time off
- 401k
- Ongoing, in-depth training opportunities
- Meaningful work with clients who need your help.
- Career growth and experience with an industry leader with 40+ years of history in a high-demand field
Onboarding Specialists must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.
What We Do
In our 45+ year history, Help at Home has provided care for individuals, helping them to remain independent and able to live their best lives in their own homes. Our clients have always been like family. As the leading national provider of high-quality, relationship-based home care for seniors and people living with disabilities, we’re uniquely positioned as the home care company of choice.
Our person-centered home care services create Great Days and Meaningful Moments for individuals, while also driving high-quality, low-cost outcomes. We provide in-home, community-based care in 13 states and 169 locations with the help of 30,000 highly trained, compassionate caregivers who have relationships with 67,000 clients.
