Technology/Operations Internship

| Atlanta, GA, USA | Hybrid
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At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship, as well as those who embody our core values of Integrity, Kindness, Respect, Determination, Collaboration, Growth, and Excellence. This is an Operations and Technology role that requires a high level of organization, attention to detail, and dedication to process improvement. This position is based out of our headquarters in Atlanta, GA.
MedTrans Go's platform acts as a two-sided digital marketplace that matches healthcare facilities/systems ("customers") with businesses and individuals providing services like medical transportation and interpretation ("service partners"). The Technology/Operations intern will work on a myriad of projects with our Technology, Operations, and Customer Success teams including developing strategic documentation protocols and templates, coordinating QA testing protocols and efforts, and assisting in research of and establishing guidelines for upcoming security and healthcare certifications (e.g. SOC 2 Type II, HITRUST).
MedTrans Go is an early-stage startup with room for growth! This is a paid full-time summer internship with potential for extension or conversion to a part-time position in the fall.

  • Passion for process improvement
  • Excellent oral and written communication skills
  • Ability to translate technical concepts into clear, accessible documentation
  • Troubleshooting skills such as QA testing, customer support, and problem solving
  • Ability to mobilize cross functional teams to reach a common goal, with excellent collaboration, interpersonal, and organizational skills
  • Ability to understand how Operations, Customer Success, and Technology align to support customers needs
  • Familiarity with testing web/mobile applications
  • Familiarity with creating flow diagrams (UX)
  • Initiative and a willingness to learn
  • Attention to detail
  • Innovative thinking, creativity, and curiosity

Apply Today!
MedTrans Go is offering this internship to Georgia Tech students in partnership with Georgia Tech's Xperience Startup Internship Program. To apply for this internship, please log into your CareerBuzz account, search for "MedTrans Go" under "Employers", select "X perience Startup Internship Fund - MedTrans Go, Inc.", and submit your resume for this position.
About MedTrans Go:
MedTrans Go is a HealthTech startup that provides healthcare facilities access to medical transportation, interpretation, home health care, and delivery services. We work with medical practices, hospitals, and similar care facilities, as well as legal offices, to eliminate the burden of patient coordination via our online platform, allowing healthcare workers to easily and efficiently schedule services to reduce appointment cancellations, minimize revenue loss, and get patients the care they need.
If you have a passion for healthcare, technology, and serving others and are looking to join a growing organization, put your passion to work at MedTrans Go.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • VuexLibraries
    • Node.jsFrameworks
    • React NativeFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • AWS (Amazon Web Services)Services
    • BitbucketServices
    • JiraServices
    • CanvaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • NotionManagement
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • HubspotEmail
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • NotionProject Management

An Insider's view of MedTrans Go

What's the biggest problem your team is solving?

Our mission is to improve access to care and care coordination processes. There are so many members of vulnerable populations who aren't able to get the healthcare that they need, and so many healthcare workers that need assistance improving their delivery model. It's incredible to see our tech have such a positive impact on these communities.


Chief of Staff

What makes someone successful on your team?

What makes someone successful is having the ability to be a team player. Our team has a very calm vibe, and we all get along super well!


Administrative Assistant

How do your team's ideas influence the company's direction?

We have a wonderfully smart team and encourage everyone bring their unique perspectives to the table. One of our core values is collaboration, so I strive to always listen and create a workspace that prioritizes ensuring that everyone feels comfortable sharing ideas, engaging with various ways to approach a problem, and celebrating team innovation.


CEO and Co-Founder

How has your career grown since starting at the company?

Since starting as an intern, I've gained tremendous responsibility. Internally, I've grown through working with an incredible team and managing different roles. Externally, I've been able to standardize processes and work with healthcare executives. Working collaboratively in both capacities provides exposure and facilitates group problem solving.


Director of Customer Success

What are MedTrans Go Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Remote work program
Highly diverse management team
We are minority business certified and woman-led with a significantly diverse team that values different experiences and intersectional identities in bringing new perspectives to our business.
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Mental health benefits
Wellness days
Financial & Retirement
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Vacation + Time Off
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Mother's room
Professional Development
Promote from within
Paid industry certifications
Personal development training

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