Internet Sales Specialist - RideNow Austin

Posted 3 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
45K-45K Annually
Entry level
Automotive • Retail
The Role
Respond to online leads, texts, chats, and calls; qualify customers; set and confirm appointments; follow up with unsold leads using a structured cadence; log activity in CRM; meet KPI targets for speed-to-lead, contact rate, appointment set/show rates, and CRM accuracy.
Summary Generated by Built In
Job Summary & Responsibilities

RideNow Powersports Austin, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!


Internet Sales Specialist (ISS) | Base + Commission (Uncapped) | Paid Training

RideNow Powersports is hiring an Internet Sales Specialist to respond to online leads and inbound calls, set appointments, and help customers find the right unit. If you’re friendly, organized, and confident on the phone, we’ll train you on the process and product. No dealership experience required.

What you’ll do

  • Respond to internet leads, texts, chats, and calls quickly and professionally
  • Qualify customers, answer questions, and guide them to the next step
  • Set and confirm appointments to improve show rates
  • Follow up with unsold leads using a structured cadence (call/text/email)
  • Log notes, tasks, and outcomes in the CRM

What we’re looking for

  • Strong communication (phone + written)
  • Organized follow-up habits and attention to detail
  • Comfortable with CRM/tools (we’ll train)
  • Retail/hospitality/call center experience is a plus
  • Bilingual (Spanish) is a plus, not required

Comp & growth

  • Base pay + commission + bonuses (uncapped)
  • Typical annual earnings $45,000+ (more with performance)
  • Career path: ISS → ISM → Sales Manager → GSM
Preferred Qualifications

Required

  • Strong communication skills (phone + written).
  • Organized follow-up habits; comfortable in a high-activity role.
  • Basic computer skills and willingness to learn CRM/tools.
  • Coachable, dependable, and motivated by goals.

Preferred (not required)

  • Retail, hospitality, call center, wireless, fitness, or inside sales experience.
  • Bilingual (Spanish).
Performance Expectations (KPIs)
  • Speed to lead and same-day response discipline
  • Contact rate (attempts + reached)
  • Appointment set rate
  • Appointment show rate (kept)
  • Activity expectations: daily calls/texts/emails and task completion
  • CRM accuracy and follow-up compliance
  • Must be able to sit for prolonged periods of time at work station
  • Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:
  • Commission-based pay
  • Health, Dental & Vision Insurance
  • Employer Paid Life and Short-Term Disability Insurance
  • Employee discounts on products and services

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*


IND02

Skills Required

  • Strong communication skills (phone and written)
  • Organized follow-up habits and attention to detail
  • Basic computer skills and willingness to learn CRM/tools
  • Coachable, dependable, and motivated by goals
  • Ability to sit for prolonged periods at a workstation
  • Ability to safely move through dealership premises (showrooms, vehicle lots, service areas)
  • Pass pre-employment testing including background check, MVR, and drug test
  • Retail, hospitality, call center, wireless, fitness, or inside sales experience
  • Bilingual (Spanish)
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The Company
2,000 Employees
Year Founded: 1983

What We Do

RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.

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