What We’re Looking For
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
ABOUT US
At Battleground Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Battleground Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
RESPONSIBILITIES
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
QUALIFICATIONS
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Benefits
401(K)
Paid Holidays
Paid Vacation
Health, Dental and Vision insurance at group rates
Basic Life Insurance
Accident and Critical Illness insurance
Skills Required
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Strong computer skills
- Willingness to submit to pre-employment background check and drug screen
- Experience using a CRM / daily CRM tracking
- Ability to respond quickly to internet, phone and live chat inquiries
- Ability to present initial financing options to customers
What We Do
Battleground Kia is a dealership located in Greensboro, NC, specializing in new and used Kia vehicles, including cars, SUVs, and minivans. They provide a broad selection of certified vehicles, expert factory-trained service, and flexible financing, all backed by a commitment to customer satisfaction.
