BDC Representative/ Internet Sales (8641)

Posted Yesterday
Be an Early Applicant
28262, Charlotte, NC, USA
In-Office
20-20 Hourly
Junior
Automotive • Retail • Transportation
The Role
Respond to inbound sales and service inquiries, schedule appointments, follow up via phone/text/email, document interactions in CRM, build customer relationships, and coordinate with sales and service teams to maximize opportunities.
Summary Generated by Built In
BDC Representatives – Join Team Automotive!

Team Automotive is looking for a Business Development Center (BDC) Representative to join our growing team! If you have a passion for delivering exceptional customer service, enjoy talking with people, and thrive in a fast-paced environment, we'd love to meet you.

What You'll Do:
  • Respond promptly to inbound sales and service inquiries
  • Schedule appointments and follow up with customers
  • Maintain consistent communication through phone, text, and email
  • Build relationships that create an outstanding customer experience
  • Work closely with our sales and service teams to maximize opportunities
  • Accurately document customer interactions in our CRM
Schedule Requirements:

Must be available to work alternating shifts of 8:30 AM – 5:30 PM and 10:00 AM – 7:00 PM, with alternating Saturdays required.

Compensation & Benefits:
  • $20.00 per hour plus uncapped commission
  • Unlimited earning potential – the harder you work, the more you earn. Your income is in your hands!
  • Paid Time Off (PTO)
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid training and opportunities for advancement
  • Supportive, team-oriented work environment
QualificationsWhat We're Looking For:
  • Previous automotive BDC experience required
  • Experience working in a remote or centralized BDC is highly preferred.
  • Experience supporting multiple dealership locations and managing customer communication across multiple channels (phone, text, email, and CRM) is a strong plus.
  • Strong communication and customer service skills
  • Excellent phone etiquette
  • Comfortable using computers and CRM systems
  • Organized, dependable, and self-motivated
  • Positive attitude with a strong work ethic
Our Core Values
  • Own It: Take ownership of every problem and opportunity with integrity and honesty.
  • Lead with Love: Treat every customer and teammate with care, empathy, and respect.
  • Do the Right Thing: Make ethical, principled decisions every day.
  • Grow or Die: Commit to continuous learning and personal growth.
  • Team Player: Work together to achieve shared success.

If you're an experienced BDC professional looking for a dealership that values its employees, rewards performance, and offers uncapped earning potential, Team Automotive wants to hear from you.

Apply today and discover a career where your experience is valued, your success is rewarded, and the sky's the limit on what you can earn!

Skills Required

  • Previous automotive BDC experience
  • Availability to work alternating shifts 8:30 AM - 5:30 PM and 10:00 AM - 7:00 PM with alternating Saturdays
  • Strong communication and customer service skills
  • Excellent phone etiquette
  • Comfortable using computers and CRM systems
  • Organized, dependable, and self-motivated
  • Positive attitude with a strong work ethic
  • Experience working in a remote or centralized BDC
  • Experience supporting multiple dealership locations and managing multi-channel customer communication (phone, text, email, CRM)
Am I A Good Fit?
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The Company

What We Do

Team Automotive Group is a privately-held automotive dealership based in Charlotte, North Carolina. Operating multiple locations across the Carolinas, the company is a leader in North Carolina automotive sales. They specialize in providing a wide range of new and pre-owned vehicle inventory, alongside dedicated customer care and comprehensive automotive services for their clients.

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