Internet Sales Representative

Posted 3 Days Ago
Be an Early Applicant
95821, Sacramento, CA, USA
In-Office
46K-154K Annually
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Serve as the first point of contact for online shoppers: respond to inquiries via phone, text and email; build rapport; schedule appointments and test drives; use CRM to follow up leads; provide vehicle, pricing and financing information; meet monthly appointment and sales goals; maintain records and coordinate with the sales team through delivery.
Summary Generated by Built In
Dealership:L0347 Lexus of Sacramento

Lexus of SacramentoInternet Sales Representative

Annual Estimated Earnings Range: $45,500 - $154,000.

Lexus of Sacramento is looking for a motivated and customer-focused Internet Sales Representative to join our dynamic sales team. If you enjoy connecting with customers, building relationships, and helping people find the perfect vehicle, this is an exciting opportunity to grow your career with one of the nation's largest automotive retailers.

As an Internet Sales Representative, you'll be the first point of contact for customers shopping online, providing exceptional service while guiding them through every step of the buying process.

What You'll Do

  • Respond promptly to internet, phone, text, and email inquiries.
  • Build rapport with prospective customers and identify their vehicle needs.
  • Schedule showroom appointments and coordinate test drives.
  • Follow up with leads using CRM tools to maximize sales opportunities.
  • Provide accurate information on vehicle inventory, pricing, financing, and promotions.
  • Work closely with the sales team to ensure a seamless customer experience from initial inquiry through vehicle delivery.
  • Meet or exceed monthly appointment and sales goals.
  • Maintain detailed records of customer interactions and follow-up activities.

What You’ll Bring

  • Previous automotive sales, internet sales, BDC, or customer service experience preferred.
  • Strong communication skills, both written and verbal.
  • Excellent phone etiquette and customer service skills.
  • Comfortable working with CRM software and multiple communication platforms.
  • Self-motivated with strong organizational and time-management skills.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Professional appearance and positive attitude.
  • Valid driver's license with an acceptable driving record.

We offer the best-in-class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission off Individual Payable Gross, and Bonuses based on Individual Units Sold, Manufacturer Approvability.

Actual pay offered will be based on skills, qualifications, experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Skills Required

  • High school graduate or equivalent
  • At least 18 years old
  • Valid driver's license with an acceptable driving record
  • Previous automotive sales, internet sales, BDC, or customer service experience
  • Strong written and verbal communication skills
  • Excellent phone etiquette and customer service skills
  • Comfortable working with CRM software and multiple communication platforms
  • Self-motivated with strong organizational and time-management skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Professional appearance and positive attitude
Am I A Good Fit?
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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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