Mercedes-Benz of Oakland is seeking a dynamic and results-driven Internet Director/Sales Manager to lead our online sales initiatives and manage our sales team. This role requires a motivated leader who can drive internet sales growth, enhance customer engagement, and deliver outstanding service in a fast-paced luxury automotive environment. The successful candidate will be heavily involved in CRM management, handling internet leads, and possess strong desking skills. Experience with Mercedes-Benz is a plus.
Responsibilities- Oversee and manage the daily operations of the internet leads
- Develop and implement strategies to increase internet sales and leads with CRM systems
- Experience with deal desking, negotiations, and payment structuring is preferred
- Lead, train, and motivate the sales team to achieve target metrics and deliver exceptional customer service.
- Collaborate with marketing and other departments to align sales initiatives and promotions.
- Maintain a deep understanding of Mercedes-Benz products, incentives, and market trends.
- Analyze sales data and reports to identify opportunities for improvement and growth.
- Ensure compliance with company policies and industry regulations.
- Build and maintain strong relationships with customers through follow-ups and personalized communication.
- Proven experience in internet sales management or automotive sales leadership.
- Strong knowledge of digital marketing and online sales platforms.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Detail-oriented with strong analytical skills.
- Familiarity with Mercedes-Benz vehicles and automotive industry is a plus.
- Proficient in CRM software and Microsoft Office Suite.
- Valid driver’s license and reliable transportation.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement savings plan
- Employee discounts on Mercedes-Benz vehicles and services.
- Opportunities for professional development and career advancement.
Mercedes-Benz of Oakland is a premier luxury automotive dealership located in Oakland, CA. We pride ourselves on delivering exceptional customer experiences and representing one of the most iconic automotive brands in the world. Our commitment to excellence extends to our employees, fostering a supportive environment that values growth, integrity, and innovation.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Proven experience in internet sales management or automotive sales leadership
- Strong knowledge of digital marketing and online sales platforms
- Excellent leadership, communication, and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Strong attention to detail and analytical skills
- Proficiency in CRM software and Microsoft Office Suite
- Valid driver's license and reliable transportation
- Experience with deal desking, negotiations, and payment structuring
- Familiarity with Mercedes-Benz vehicles and the automotive industry
What We Do
Mercedes-Benz of Oakland is a premier dealership in Oakland, CA, proudly serving the East Bay and greater Bay Area community since 1966. Part of the Euromotors Auto Group, it is among the longest standing family-owned Mercedes-Benz dealerships in the United States, offering new and certified pre-owned vehicles, expert factory-trained service, and genuine parts, including the advanced Mercedes-EQ electric lineup.
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