The Role
Handle international customer calls in a 24/7 rotational-shift environment. Responsibilities include customer handling, active listening, issue resolution, decision-making, professional communication, and basic email and computer tasks. Candidates should have strong English communication skills, a Versant score of 60 or higher, and preferably at least one year of international voice or blended BPO experience.
Summary Generated by Built In
HIRING | INTERNATIONAL VOICE PROCESS
Role: Customer Service Associate – International Voice
Qualification: Graduate / UG / B.Tech
Location : Gurgaon
Experience:
• 1+ year International Voice experience preferred
• Voice / Blended experience from reputed companies may also be considered
Skills Required:
• Excellent English communication skills
• Strong verbal & interpersonal skills
• Active listening & customer handling skills
• Problem-solving & decision-making ability
• Good email & basic computer skills
• Ability to handle customers professionally
• Versant Score: 60+
Shift: 24/7 Rotational Shifts
Working: 5 Days a Week
Cab: Both-side cab facility
Salary: Up to ₹4.5 LPA
In-Hand: Up to ₹32,000/month
Preferred: Candidates with excellent communication and relevant International BPO / Voice experience.
Skills Required
- Graduate, undergraduate, or B.Tech qualification
- Excellent English communication skills
- Strong verbal and interpersonal skills
- Active listening and customer handling skills
- Problem-solving and decision-making ability
- Good email and basic computer skills
- Versant score of 60 or higher
- At least one year of international voice experience
- Voice or blended experience from a reputed company
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The Company
What We Do
Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.
