Purpose: An International Services Director in a hospital is responsible for overseeing and managing healthcare services for international patients, which includes developing and implementing patient care strategies, ensuring quality and regulatory compliance, and leading clinical and administrative teams.
What you will do:
- Strategic planning: Develop and implement strategies to grow international patient services, improve patient care, and increase operational efficiency.
- Quality and compliance: Ensure all services meet both domestic and international legal, regulatory, and quality standards. This includes participating in accreditation and professional practice evaluations.
- Operational management: Oversee daily operations, coordinate patient care logistics, and manage international patient flow. This can include managing a budget and ensuring the efficient use of resources.
- Team leadership: Lead, manage, and develop clinical and administrative staff, fostering a supportive and safe environment for patients and employees.
- Patient care coordination: Work with physicians and other healthcare professionals to ensure high-quality, evidence-based care for international patients. This may include serving as a chief medical advisor on patient care issues.
- International network development: Establish and develop networks with key international organizations and institutions, identifying opportunities for collaboration and funding.
- Leadership and management: Strong ability to lead teams and manage complex programs.
- Strategic and critical thinking: Ability to develop strategies, solve complex problems, and adapt to changing healthcare landscapes.
- Communication: Excellent interpersonal, written, and verbal communication skills to effectively communicate with diverse stakeholders.
- Cultural competency: Sensitivity and understanding of different cultural needs and backgrounds.
- Clinical knowledge: A strong clinical background, often with experience in a senior medical or administrative role.
- Language skills: Proficiency in other languages, such as Spanish, may be preferred.
- Regulatory knowledge: In-depth knowledge of healthcare regulations and standards, both domestic and international.
* Healthcare management executive with one or more of the following:
MD
MHA
MBA* Extensive experience required in the management and direction of personnel, development
and formulation of departments, goals and objectives* Comprehensive knowledge of all aspects of hospital departmental operations and techniques as well as demonstrated proficiency in communication skills* Budgetary knowledge is necessary
* Computer knowledge and scheduling skills are preferred
Position Highlights and Benefits
- Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
- We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
- We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.
Ministry/Facility Information:
- Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.
- We are committed to providing compassionate and holistic person-centered care.
- We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
- Comprehensive benefits that start on your first day of work
- Retirement savings program with employer matching
Legal Info
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
