International Sales Manager, World Heath Expo Jakarta

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Hiring Remotely in Phaya Thai, Bangkok, THA
Remote
Senior level
Artificial Intelligence • Information Technology • Business Intelligence
The Role
Manage international B2B sales for World Health Expo Jakarta, including prospecting, exhibitor relationship management, revenue growth, sponsorship and advertising upselling, sales forecasting, CRM maintenance, payment follow-up, and event-related client hosting. Develop regional markets, analyze competitors, coordinate with global offices and agents, and manage the complete sales cycle from pre-event outreach through post-event retention. The role requires strong international customer relationship skills, target orientation, and at least five years of sales management experience.
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Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

The office is based in our Ari Hills Building office.

Responsibilities:

  • Be responsible for managing international sales activities to meet or exceed regional and event targets 
  • Identify clients' needs, maintain the relationship (mostly with senior positions) & increase the revenue with existing clients, deal with day-to-day clients' requirements
  • Search and evaluate new prospects, build up exhibitor database, market research and develop relationships with potential clients in order to expand the customer network and company's market share in local industry 
  • Develop sales plans to do up-selling through sponsorship, advertising or integrated packages 
  • Maintain good relationship with related Thailand & International organisations, develop brand awareness and industry specific knowledge, including competitor events, keep up to date & analyse competitors' activities 
  • Closely coordinate with the offices worldwide within network in managing exhibitions, agents for prospects, customer services
  • Analyse the show's success and prepare reports, monitor after-sales services, compile and analyse sales figures for regional sales reports — provide monthly sales forecasts and pipeline reports
  • Maintain accurate and timely customer information and notes within Salesforce (CRM system)
  • Capture and enter sales contract information into the CRM/ invoicing system, being in charge of exhibitors' payment follow up — coordinate with finance team on payment schedule
  • Develop the brand and industry specific knowledge, including competitor events
  • Manage complete event sales cycle: pre-event prospecting, on-site client hosting, and post-event retention
  • Perform additional responsibilities as assigned within scope of international sales

Qualifications

  • Bachelor degree, major in management or business administration is a plus — Healthcare or event industry experience preferred
  • Minimum Five (05) years' experience in a B2B Sales Manager and proven ability to deliver or overachieve revenue targets — trade show/exhibition sales experience highly preferred
  • Strong experience in managing relationships with international customers across various regions and cultures
  • Excellent communication in English
  • Speaking Mandarin is a plus
  • Ability to develop relationships at senior levels and manage customers' needs
  • Strong project management skills
  • Strong interpersonal skills
  • Presentable
  • Able to work under high pressure
  • Target oriented — hunter mentality for new business

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Skills Required

  • Bachelor's degree; management or business administration preferred
  • At least five years of B2B Sales Manager experience
  • Proven ability to meet or exceed revenue targets
  • Experience managing international customers across regions and cultures
  • Excellent English communication skills
  • Ability to develop senior-level relationships and manage customer needs
  • Strong project management skills
  • Strong interpersonal skills
  • Ability to work under high pressure
  • Target-oriented hunter mentality for new business
  • Healthcare or event industry experience
  • Trade show or exhibition sales experience
  • Mandarin language skills

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The Company
HQ: London
3,741 Employees
Year Founded: 1998

What We Do

Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more. We're a FTSE 100 company with 10,000 colleagues working in over 30 countries and a presence in all major regions, including North America, South America, Asia, Europe, the Middle East and Africa. Informa has five business divisions: Informa Markets, Informa Connect, Informa Tech, Informa Intelligence and Taylor & Francis. We are home to hundreds of leading brands, serving businesses and professionals who work in any one of dozens of specialist markets through brands such as Citeline, Arab Health, CPhI and EBD Group in Pharma, Pharma Ingredients and Biotech; SuperReturn, EPFR and FBX in Finance; Lloyd's List in Maritime; New Hope and Natural Products Expo in Health & Nutrition; Routledge, CRC Press and F1000 Research in Academic Publishing; Black Hat in Cybersecurity; AI Summit in Artificial Intelligence; and many more.

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