International Project Graduate – Business Development & Customer Loyalty

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. 

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering. 

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. 

If that sounds like something you’d like to be a part of, we’d love to meet you. 

Come and work #LikeABosch at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join our Partner Experience team as a International Project Graduate – Business Development & Customer Loyalty!

When installers join our loyalty program, they are known as partners. The Partner Experience team is responsible for improving our partners' overall experience when engaging with Bosch, while preparing them for the future. 

In this role, you will be responsible for:

You will be working with the ‘International Project Manager – Installer Concepts and Development’ to introduce new ideas, services and marketing assets which will support installers and their business.

Your main duties will also include:

• Supporting local international markets (employees from Bosch within individual countries) with requests and other enquiries relating to partner experience and customer loyalty
• Capturing internal and customer facing processes and requirements from individual countries, and then standardising them to work across multiple international markets
• Helping to validate concepts and related solutions prior to roll-out
• Researching technological advances and trends that will be instrumental in our partner program.

You will work in close cooperation with other International Project Managers. Roll-out project managers will often implement your work, therefore a comprehensive handover of your project to your colleagues is vital.

Interested? Upload your CV today!

Qualifications

Our ideal candidate must have:

• A graduate degree from university
• Experience related to project management, marketing and/or customer experience
• Knowledge of marketing systems, processes and best practices
• Strong organisational and planning skills to meet deadlines as well as multi-task, all while providing quality support
• Ability to work well independently and as part of a team
• Confident presentation skills to effectively communicate concepts and solutions
• Excellent attention to detail
• Proactive towards learning and problem-solving
• Flexible approach to work including out of office hours
• Good overall standards of literacy and numeracy
• Good IT skills and practical knowledge of standard Windows software.

Our ideal candidate should have:

• At least 12 months experience related to project management, marketing and/or customer experience.

Right To Work: please ensure you have valid Right To Work in the UK status for the duration of the contract term. This is a 2-year fixed term role.

Additional Information

Deadline for Applications: 22/04/2025 - Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: Latest start date 07/07/2025 - Please note that this date is advisory and can be flexible within reason.

Contract Duration: 24 months

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break

Working with us comes with the following benefits:

• 25 days annual leave per year plus bank holidays (pro-rata for your first year)
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income pro-tection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised onsite café and canteen
• Health & well-being support including: over 200 trained mental health first aid champions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events•Volunteering days
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!