The Role
Manage international customer payment accounts and payment transactions, including payment entry, backup documentation, transaction investigations, bank reconciliations, proof of payment, month-end balance and turnover reporting, and client banking transaction uploads and creditor allocation. The role requires accurate financial processing, strong communication, customer service, attention to detail, and familiarity with financial systems and corporate online banking.
Summary Generated by Built In
The role of International Payments Coordinator is a vital role that works alongside a team of coordinators to create and manage customer payments accounts. Reporting to the International Payments Team Lead, you will be responsible managing your customer accounts and owning all stages of the payment’s transactions.
On a typical day, you’ll be…
- Inputting payments to activpayroll client bank accounts
- Gathering of backup for payments
- Investigating unexpected or unfamiliar transactions
- Handling bank reconciliations and proof of payment to satisfy customers requirements
- Reporting balance and turnover on accounts at month end
- Supporting with the daily upload of client banking transactions into the finance system and allocation to respective creditor accounts
To be truly effective you will…
- Be a brilliant communicator, able to work with different teams internationally and build strong relationships with clients and colleagues
- Be self motivated, able to deliver an accurate and robust service with energy, persistence and initiative
- Ideally have experience with financial systems, including corporate online banking
- Have the confidence to challenge where we can make improvements to our processes, and find better ways of work
- Have exceptional attention to detail and driven by accuracy and quality
- Have great customer service skills, able to build solid working relationships with our clients
About
Our Story From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential. Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide. We’ve Got YouHiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
Skills Required
- Strong communication skills and ability to build relationships with international teams, clients, and colleagues
- Self-motivated with the ability to deliver accurate, robust service using initiative and persistence
- Experience with financial systems, including corporate online banking
- Confidence to identify process improvements and better ways of working
- Exceptional attention to detail and commitment to accuracy and quality
- Strong customer service skills and ability to build client relationships
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The Company
What We Do
Created to let your business work seamlessly in multiple countries by giving you complete clarity and confidence, activpayroll is global payroll, international payments, global mobility and HR in one. Pay your people compliantly, on time, every time, worldwide. Take control with accessible tech. Team up with global tax specialists to stay one step ahead of legislation and compliance. Strengthen your workforce with our strategic HR specialists, and work with a partner that gets your vision of global clarity. Wherever in the world your business takes you, we’ve got you.
