OpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self-storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call center services to self-storage operators across North America, with a growing international presence.
Headquartered in Phoenix, AZ, OpenTech supports many of the largest self-storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.
OpenTech Alliance is seeking an International Operations & Logistics Coordinator to manage global shipping activities, inventory coordination, order accuracy, and cross-functional collaboration.
You will keep international logistics running smoothly — ensuring accurate documentation, timely payment verification, and seamless coordination between internal teams, customers, and external partners. It is a detail-driven role well suited to someone who enjoys juggling multiple shipments and orders while keeping everything accurate and on schedule.
Key Responsibilities- Coordinate international air and ground shipments, tracking them and proactively resolving delays, damages, or discrepancies
- Prepare and maintain international shipping documentation, including commercial invoices, packing lists, bills of landing, and certificates of origin
- Communicate with freight forwarders, customs brokers, carriers, overseas partners, and customers
- Ensure compliance with international shipping standards, regulations, and trade requirements
- Validate inventory with domestic and international warehouses, reconcile discrepancies, and maintain accurate records
- Request and compare international shipping quotes from carriers and freight forwarders
- Prepare and process invoices for international hardware orders and verify accuracy before customer billing
- Confirm payment before shipment release, and track, follow-up on, and confirm receipt of international payments
- Review and approve DocuSign agreements and sales orders, verifying pricing, quantities, foreign currency, Incoterms, delivery dates, and compliance before release
- Collaborate across sales, operations, warehouse, finance, and compliance teams, and support audits and process improvements
- Experience coordinating international shipments and logistics operations
- Familiarity with international shipping standards, documentation, and trade compliance
- Working knowledge of foreign currencies and international payment processes
- Strong attention to detail and the ability to manage multiple orders and shipments at once
- Effective communication skills for working with customers, sales teams, and external partners
Why Join OpenTech?
At OpenTech Alliance, you will be part of a collaborative and dynamic team where your work directly supports business success. We value innovation, teamwork, and professional development, offering opportunities to grow your skills while working with modern technologies in a fast-paced environment.
Skills Required
- Experience coordinating international shipments and logistics operations
- Familiarity with international shipping standards, documentation, and trade compliance
- Working knowledge of foreign currencies and international payment processes
- Strong attention to detail and ability to manage multiple orders and shipments simultaneously
- Effective communication skills for working with customers, sales teams, and external partners
What We Do
OpenTech Alliance provides PropTech solutions for self-storage operators, including automation, call center, online auction, access, security, and facility management technologies. Its products and services are designed to streamline site operations, improve operator productivity and profitability, and enhance tenant satisfaction. The company supports self-storage businesses internationally through regional teams in the United States, United Kingdom, and Australia, delivering localized expertise and responsive support across North America, EMEA, and APAC.
