International Certification and Operations Coordinator

Posted 17 Days Ago
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Bologna, ITA
In-Office
Entry level
Food
The Role
Manages FoodChain ID’s international certification desk in Italy, providing technical and accreditation oversight to global offices and partners. Coordinates quality requirements, inspector training, accreditation activities, witness audits, and regulatory or standards-owner visits. The role maintains partner relationships, supports new partnership opportunities, ensures operational deadlines are met, and collaborates across international and multicultural teams. Travel, strong English communication, negotiation, project coordination, and practical certification and accreditation knowledge are required.
Summary Generated by Built In

Company Overview

For more than two decades, FoodChain ID has been at the forefront of the New Food industry, providing expertise worldwide to navigate the requirements of an ever-growing demand for higher levels of transparency, accountability, safety and sustainability. Our technical and business services support food safety, certification, testing, inspection, regulatory compliance and sustainability across the food chain. Today, more than 30,000 companies in over 100 countries rely on our industry-leading solutions. The FoodChain ID vision encompasses nothing less than assuring the safety, transparency and integrity of the global food chain, one client and product at a time.
Purpose of the Role 

The role will manage the International Desk in Italy, coordinating and providing technical and accreditation oversight to the international offices (FCID and partner offices) against the international organic and product certification schemes managed by the Italy team. The person will ensure operational continuity, support accreditation processes, contribute to inspector training, and help maintain and develop partnerships. 

Key Responsibilities 

  • Manage the International Desk in Italy, coordinating and providing technical and accreditation oversight to the international offices (FCID and partner offices) against the international organic and product certification schemes managed by the Italy team. 

  • Work closely with the quality teams in Italy and in-country to ensure that deadlines and requirements are met. 

  • Provide practical information and organizational support for the training of new inspectors, liaising directly with them and ensuring training milestones are met on time. 

  • Maintain and strengthen relationships with current partners, ensuring trust and collaboration. 

  • Propose new opportunities for synergy and support ongoing initiatives with potential new partners. 

  • Ensure local offices and partners comply with the technical and accreditation requirements (including calibration, training and witness audits) are conducted in line with the accreditation requirements 

  • Ensure they or their team shadow any integrity programme visits by the relevant accreditation bodies, and/or regulatory bodies or standards owners. 

Skills and Requirements 

  • Experience in certification (organic, food safety), with experience leading technical or scheme office teams.  
  • Strong project coordination and cross-functional collaboration skills.  
  • Excellent interpersonal and negotiation abilities.  

  • Proactive approach and results orientation. 

  • Ability to work in international and multicultural contexts. 

  • Practical knowledge of accreditation processes and technical background. 

  • Availability to travel, as required 

  • Good English and other language would be ideal as we are an international company. ​​​​​​​
  • This is a hybrid role between home and our Bologna office

Skills Required

  • Experience in organic or food safety certification
  • Experience leading technical or scheme office teams
  • Strong project coordination and cross-functional collaboration skills
  • Excellent interpersonal and negotiation abilities
  • Proactive approach and results orientation
  • Ability to work in international and multicultural contexts
  • Practical knowledge of accreditation processes and technical matters
  • Availability to travel as required
  • Good English language skills
  • Additional language skills
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The Company
HQ: Fairfield, IA
367 Employees

What We Do

FoodChain ID has been providing integrated food safety, quality and sustainability services to the global agrifoods industry since 1996. Serving more than 30,000 clients in over 100 countries, FoodChain ID provides expertise and technology-driven services that support the production of safe, ethical, and sustainable food throughout the world

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