Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations.
Avfuel is seeking a Billing Supervisor.
- Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
- Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
- Meet strict daily deadlines while insuring accuracy and excellent customer experience
- Provide absence coverage in the event another biller is out
- Coordinate all emails that are sent to the group email box
- Train new hires and be available to guide and train other billers in the department
- Communicate issues and concerns with manager and sales staff
- Other special projects and duties as assigned
- Always have a positive attitude and ability to work well under pressure
- Willing to step up wherever needed to ensure daily departmental procedures are completed
- Reconcile tax listing reports and ensure all contract fuel sales have processed at correct rates. Must communicate and work with suppliers, sales and AP to promptly work through any discrepancies.
- Handle all special setups for customers that need to be approved by pricing, sales and IT
- Run customer specific reports and send special invoices regularly
- This is a Monday thru Friday position
- Supervise the Billing Associates and workload
- Strong communication skills both verbal and written
- Exceptional multi-tasking skills
- Ability to solve problems independently
- Ability to handle high stress environments from time to time
- Strong organizational skills and attention to detail
- Positive attitude and willingness to be a team player
- High School Diploma required
- Associates Degree preferred or equivalent experience
- 1-2 years Accounting/billing/bookkeeping or comparable experience a plus
- 2 + years customer service experience
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
Skills Required
- High school diploma
- Associate degree or equivalent experience
- 1–2 years of accounting, billing, bookkeeping, or comparable experience
- 2+ years of customer service experience
- Strong verbal and written communication skills
- Exceptional multitasking skills
- Ability to solve problems independently
- Ability to work in high-stress environments
- Strong organizational skills and attention to detail
- Positive attitude and willingness to work as a team player
What We Do
Avfuel provides fuel and services to the global aviation industry. General Information: Based in Ann Arbor, Michigan, Avfuel Corporation serves the global aviation industry via a network of over 650+ Avfuel-branded domestic dealers and thousands of international locations who offer Avfuel Contract Fuel. Avfuel is the leading independent supplier of aviation fuels and services to FBOs and a diverse market of specialty carriers including airlines, freight companies, military special operations, helicopter users, and corporate flight departments. An Avfuel-branded FBO is an independent FBO for whom Avfuel supplies fuel, services and business solutions, including the fueling incentive program AVTRIP and the jet fuel savings program, Avfuel Contract Fuel.
