Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionOur Richmond branch is one of our flagship locations, and we're looking for a motivated and customer-focused Internal Sales team member to join us.
You'll be the first point of contact for our customers — helping them find the right products, building lasting relationships, and contributing to a high-performing sales team.
Day to day, you will:
- Assist customers (in person, phone, and email) with product enquiries and orders
- Build and maintain strong customer relationships
- Work collaboratively with your team to meet branch sales targets
- Learn our product range and develop your industry knowledge over time
Ideally you will come from an electrical background, however if you don't we'll teach you the products. What matters most is:
- A genuine passion for customer service
- Strong communication and listening skills
- A team-first attitude and willingness to learn
- Confidence in a fast-paced environment
We promise to provide a fun and safe environment where you can grow, make a difference, and be rewarded for great work.
Career & Growth
- Genuine career pathways — not just a job, a long-term opportunity
- Access to our SkillUp learning platform to build your skills at your own pace
- Mobility opportunities across 1,900+ branches in 21 countries
Purpose & Values
- Be part of a business committed to a sustainable future
- Give back through the charities and sustainability initiatives we proudly support
- Join a genuinely diverse and inclusive team — we mean it, not just say it
- Proud home of the Women in Rexel program
Rewards & Wellbeing
- Performance bonuses and rewards for great results
- KUDO$ — our top-of-the-range rewards and discounts platform
- Paid parental leave
- Wellbeing support program
- Birthday leave — because your day should be yours!
Skills Required
- Assist customers in person, by phone, and by email
- Genuine passion for customer service
- Strong communication and listening skills
- Team-first attitude and willingness to learn
- Confidence working in a fast-paced environment
- Focus on meeting branch sales targets
- Electrical industry background
What We Do
Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT
