Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionOur Richmond branch is one of our flagship locations, and we're looking for a motivated and customer-focused Internal Sales team member to join us.
You'll be the first point of contact for our customers — helping them find the right products, building lasting relationships, and contributing to a high-performing sales team.
Day to day, you will:
- Assist customers (in person, phone, and email) with product enquiries and orders
- Build and maintain strong customer relationships
- Work collaboratively with your team to meet branch sales targets
- Learn our product range and develop your industry knowledge over time
Ideally you will come from an electrical background, however if you don't we'll teach you the products. What matters most is:
- A genuine passion for customer service
- Strong communication and listening skills
- A team-first attitude and willingness to learn
- Confidence in a fast-paced environment
We promise to provide a fun and safe environment where you can grow, make a difference, and be rewarded for great work.
Career & Growth
- Genuine career pathways — not just a job, a long-term opportunity
- Access to our SkillUp learning platform to build your skills at your own pace
- Mobility opportunities across 1,900+ branches in 21 countries
Purpose & Values
- Be part of a business committed to a sustainable future
- Give back through the charities and sustainability initiatives we proudly support
- Join a genuinely diverse and inclusive team — we mean it, not just say it
- Proud home of the Women in Rexel program
Rewards & Wellbeing
- Performance bonuses and rewards for great results
- KUDO$ — our top-of-the-range rewards and discounts platform
- Paid parental leave
- Wellbeing support program
- Birthday leave — because your day should be yours!
Skills Required
- Genuine passion for customer service
- Strong communication and listening skills
- Team-first attitude and willingness to learn
- Confidence working in a fast-paced environment
- Electrical background
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
