Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionIn this role, you'll be a key member of our close-knit branch in Hobart and be responsible for providing great customer service and sales support to our customers in the electrical industry.
As part of a global organisation, you'll have access to world-class training programs and development opportunities that will accelerate your expertise and career progression.
- We offer an industry competitive salary, genuine career opportunities, and a fantastic culture that will empower you to succeed.
- Provide solutions and in-store experience that inspires our customers
- Develop product knowledge through our comprehensive training and development programs, supported by our network of experts
- Contribute to the success of our business by delivering exceptional service aligned with our global standards
- Build your professional capabilities through mentoring, on-the-job training, and access to our global learning platforms
- Collaborate with colleagues across our worldwide operations to share best practices and industry insights
- You bring positive energy to the team and are wanting to be an expert in your field
- Proven experience in a customer-facing sales or service role, preferably within the electrical industry or similar technical environment
- Strong product knowledge or demonstrated ability to quickly develop expertise through structured learning programs
- Excellent communication and interpersonal skills with the ability to build rapport with customers and colleagues
- A collaborative mindset
- Ability to work effectively in a fast-paced environment whilst maintaining attention to detail
- Commitment to delivering exceptional customer service aligned with our global standards
- Preferred: Experience in an induction or onboarding environment, or background in technical sales support
- Preferred: Familiarity with electrical industry products, suppliers, or customer requirements
Why join Rexel?
We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!
Skills Required
- Proven experience in a customer-facing sales or service role
- Strong product knowledge or ability to quickly develop expertise through structured learning
- Excellent communication and interpersonal skills
- Collaborative mindset
- Ability to work effectively in a fast-paced environment while maintaining attention to detail
- Commitment to delivering exceptional customer service aligned with global standards
- Positive energy and motivation to be an expert in the field
- Experience in induction or onboarding environment, or background in technical sales support
- Familiarity with electrical industry products, suppliers, or customer requirements
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
