Internal Sales & Order Management

Role: Internal sales and Order management engineer

Location: Leeds

Join our fast-growing industrial and renewables-focused manufacturing company in Leeds, UK, as an Internal Sales Engineer. This is an opportunity to work with a leading blue-chip company that offers an outstanding benefits package.

Role Overview: As a vital member of our office sales technical team, you will be responsible for driving project support activities to meet the high standards set by our company, Flender, and fulfil customer expectations. This dynamic role involves managing supplier requests, costing, quoting, and order placement. You will need to work independently, collaborate effectively within the team, and take direction from project managers as needed. This position offers excellent prospects for career advancement within the organization.

Our Culture: We pride ourselves on a culture of trust, empowerment, and diversity, where continuous learning is encouraged. We value our people, placing our colleagues' safety at the heart of what we do, and strive to create a cohesive team environment.

Ideal Candidate: We are seeking someone who is adaptable, determined, and safety conscious. You will excel in customer-focused situations and enjoy working collaboratively with others to develop solutions. You take pride in contributing to the team’s success.

What We Offer:

• A comprehensive training program to enhance your skills.
• A supportive and collaborative team environment.
• A chance to build a rewarding career with clear paths for progression.

If you're eager to make an impact and grow with us, we'd love to hear from you!

Responsibilities:

• Quotation Management: Prepare, review, and finalize customer quotations to ensure they are accurate and timely. Follow up and review the quotation with the customer.
• Order Review: Collaborate with stakeholders from both the customer side and Flender's sales or project management teams to ensure customer orders are consistent and complete.
• Order Processing: Efficiently handle the processing of customer orders.
• Technical Coordination: Liaise with factory and product/marketing teams to resolve any configuration or technical changes.
• Discount Application: Determine appropriate discount rates at the time of sale, if applicable.
• Transaction Quality: Address and resolve issues related to the quality of transactions to ensure customer satisfaction.
• Proposal Management: May have the authority to approve small bids and non-bid proposals.
• Customer Support: Provide essential information to customers and general sales teams.
• Needs Analysis: Analyse the needs of end customers and support their decision-making process.
• Lead Qualification: Investigate and qualify customer contacts and leads through data analysis or remote interactions.
• Administrative Support: Offer back-office support for general administrative duties as needed.

Skills:

• Mechanical Engineering Experience: Required to understand technical aspects of the products and solutions.
• SAP Experience: Beneficial but not required, as full training is available.
• Salesforce Experience: Beneficial but not required, as full training is available.
• Self-Management: Ability to manage personal workload and prioritize tasks effectively.
• This role is ideal for a proactive individual who can manage technical sales processes and work collaboratively with various teams to ensure exceptional customer service.

Your contact person(s) for this job posting is/are:

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.