Internal Sales Manager
FLSA Status: Full Time / Exempt
Reports To: SVP of Sales
Pay Range: $65,000 - $80,000
Schedule: Monday – Friday / 8AM – 5PM
Job purpose
An inside sales manager’s job purpose is to lead and support internal sales activity that drives revenue growth, strengthens customer relationships, and improves coordination between sales, operations, and terminals.
Duties and responsibilities
- Sales Responsibility
- Actively source carriers, backhauls and loads.
- CRM Management
- Ensure CRM entries are accurate and true
- Provide CRM quotes for all internal requests in a timely manner (<2 hours)
- Follow through to close out all quotes
- Dictate settlements to terminal managers
- Review all internally circulated lane opportunities for viability and placement.
- Work with Sales Manager
- Daily communication around sales opportunities
- Providing market rate feedback
- To help develop sales team
- Provide Industry feedback
- Assist sales teams with logistics-related information and support.
- Communicate priorities to President & VP Operations for weekly, monthly and quarterly focus
- Communicate closely with Sales Manager, President and VP of Operations regarding missing loads, lost lanes, pricing concerns, needed freight, new customer opportunities, etc.
- Provides Professional Interface with Customers/Drivers/Employees – always representing Page.
Benefits:
- Meritain Aetna (offer two health insurance plans)
- Company Sponsored HRA card
- Colonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)
- Dental
- Vision (offer two plans)
- Life Insurance
- ER Life Insurance, 1x annual salary
- Pet Insurance and Discount plan
- EAP- Employee Assistance Program
- Profit Share Program
- 401K and 401K match
- PTO (Paid Time Off)
Qualifications
- 5+ years Customer Service, Sales, or Dispatch Management experience
- Proficiency in dispatch software, tracking systems, and other relevant technologies.
- Ability to quickly identify and resolve issues related to logistics.
- Ability to analyze data and identify trends to improve operations and sales performance.
- Ability to provide excellent customer service and resolve issues effectively.
- Advanced written and verbal communication skills
- Possession of key competencies, including conflict management, business negotiation, organization, and decision-making.
- Must pass a post-offer, pre-employment drug test and agree to companies’ drug free workplace policies.
Safety in the Workplace
- Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.
- Safety Sensitive Position
Physical requirements
- Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.
- Must be able to read, write, talk, and hear.
- Must be able to lift/move up to 25lbs.
- Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.
Travel
- Other terminal locations – as needed.
EEO Statement
- It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.
Skills Required
- 5+ years of customer service, sales, or dispatch management experience
- Proficiency in dispatch software, tracking systems, and other relevant technologies
- Ability to identify and resolve logistics-related issues
- Ability to analyze data and identify trends to improve operations and sales performance
- Excellent customer service and issue-resolution skills
- Advanced written and verbal communication skills
- Conflict management, business negotiation, organization, and decision-making competencies
- Pass a post-offer, pre-employment drug test and comply with drug-free workplace policies
- Ability to travel to other terminal locations as needed
- Ability to lift or move up to 25 pounds and meet the listed physical requirements
What We Do
Keith Titus Corporation, operating as Page Trucking, is a family-owned and women-owned transportation company specializing in customized bulk freight shipping across the United States. With a fleet of over 1,000 pieces of equipment, it is one of North America's largest asset-based bulk transporters. The company provides creative problem-solving for bulk commodity producers through subsidiaries including Page Transportation, Page E.T.C., and Page M.T.C.








