🚀 Refer Your Friends to Join Sutherland! 🚀
Note: The Internal Referral Program is exclusively for Sutherland employees.
We Are Sutherland
🌎 For over 37 years, Sutherland has been a global leader in Customer Experience Management (CXM), helping clients grow through advanced solutions and automation. With 60 locations worldwide, including a strong team of over 2,000 employees in Bulgaria, we support some of the world’s top brands with customer service and technical support in 17 languages.
How the Internal Referral Program Works:
📝 Submit Referral: Log in to SmartRecruiters and submit your friend’s details. An email confirmation from SmartRecruiters will be sent but it does not guarantee bonus eligibility.
📣 Notify Your Friend: Let them know you’ve referred them to Sutherland!
🤝 Our Team Contacts Them: If eligible, our Talent Acquisition Team will reach out to start the process. If there are no current openings, we’ll keep their information on file and get in touch once a suitable position becomes available.
💰 Earn Your Bonus: Receive your referral bonus in one single installment:
100% after the successful completion of the probation period
Additional Referral Policy Details:
📆 Program Duration: The Referral program is open for the whole year.
📧 Position Availability: All actual positions are listed in Friday's newsletter.
👥 Eligible Referrals: All Sutherland employees from Level 1 to Level 6 are eligible to refer candidates. (Unless directly involved in the hiring process.)
⏳ Referral Validity: Referrals must have six months of inactivity if they’ve previously applied before the referral is eligible for a bonus.
📤 Referral Submission: Referrals must be submitted through the refer portal before the referred applicant completes their application. Referrals are processed by the Talent Acquisition Team and the bonus is paid after the referred employee meets milestone dates.
For full details on the referral policy, please refer to the Referral Policy for Bulgaria.
Help us build an exceptional team—refer your friends today!
Job DescriptionReferral Opportunity: Hebrew-Speaking Consultant Roles
Sutherland Bulgaria is looking for motivated candidates for Hebrew-speaking Consultant roles with internationally renowned clients. As a Sutherland employee, you can help us find top talent by referring friends or acquaintances! If your referral is hired, you’ll receive a referral bonus. Each referral is reviewed by our Talent Acquisition Team to find the best fit for open roles. If there are no current openings, we’ll keep their information for 6 months and get in touch once a suitable position becomes available.
Qualifications for Referral Bonus Eligibility:
To qualify for the referral bonus, your referral should:
🗣️ Speak both Hebrew and English at a B2 level or higher
🇪🇺 Be eligible to work in Bulgaria (EU citizen or NON-EU with a valid Bulgarian ID card)
📄 Join Sutherland on a permanent employment contract
⏳ Complete a 6-month probation period
📅 Referrals are valid for 6 months, after which they need to be resubmitted to qualify for the bonus.
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
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What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
