Internal Lead Mortgage Advisor

Reposted 16 Days Ago
Hiring Remotely in USA
Remote
Mid level
Consumer Web • Fintech • Real Estate • Software • Financial Services
Better's mission is to make homeownership simple, faster, and more accessible for everyone.
The Role
The Internal Lead Mortgage Advisor manages inbound leads, guides borrowers through the mortgage process, and collaborates with teams to improve performance.
Summary Generated by Built In
Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Essential Job Duties and Responsibilities:

  • Manage and convert a steady pipeline of inbound leads

  • Guide borrowers through the mortgage process from application to close

  • Maximize lock and fund conversions on provided opportunities

  • Deliver a strong, consultative borrower experience

  • Collaborate with internal teams to improve performance and outcomes

Non-Essential Job Duties and Responsibilities:

  • Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.

  • Promotes interdepartmental communication and culture.

  • Lead, develop and motivate the team across all locations and operational functions.

  • Continued focus to ensure all families (Internal and External) are receiving the best possible service.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

  • Banking Tech Award USA (2026): Best LendTech Solution

  • Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year

  • NerdWallet Best of Award (2026): Best for Home Equity Loans

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

  • Experience in mortgage advisory or related field
  • Strong communication and interpersonal skills
  • Ability to manage a pipeline of leads
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The Company
HQ: New York, NY
2,000 Employees
Year Founded: 2014

What We Do

Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

Why Work With Us

The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego

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