Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
Who you are:
Quavo is looking for authentic and courageous professionals to join our team. If you're a driven, accountable, and innovative problem solver who thrives in a collaborative environment — working alongside like-minded teammates who are passionate about improving the client experience — then you're going to love working at Quavo!
About the Role:
As an IT Intern at Quavo, you'll be an integral part of the team that keeps our internal technology running smoothly. Working closely with senior IT staff, you'll help maintain the health and integrity of our information systems — managing user access, supporting internal tools, and responding to employee requests. This role is a great fit for someone eager to build hands-on IT experience in a fast-paced, team-driven environment where your contributions genuinely matter.
Responsibilities:
- Process and manage user access requests
- Monitor dashboards to track, prioritize, and follow up on open issues and requests
- Collaborate with Quavo employees to troubleshoot and resolve identified issues
- Support project management tools including Azure DevOps, Confluence, and Jira
- Provide laptop setup and support for internal staff
Preferred Qualifications:
- Familiarity with Windows environments
- Ability to juggle multiple tasks and prioritize effectively
- Comfortable working independently with minimal supervision
- Strong verbal and written communication skills, with the ability to work effectively across teams and with business stakeholders
- A collaborative mindset and eagerness to contribute to a team-oriented culture
Skills Required
- Process and manage user access requests
- Monitor dashboards to track, prioritize, and follow up on open issues and requests
- Collaborate with employees to troubleshoot and resolve identified issues
- Support project management tools including Azure DevOps, Confluence, and Jira
- Provide laptop setup and support for internal staff
- Familiarity with Windows environments
- Ability to juggle multiple tasks and prioritize effectively
- Comfortable working independently with minimal supervision
- Strong verbal and written communication skills
- A collaborative mindset and eagerness to contribute to a team-oriented culture
What We Do
Quavo is a leading technology partner and strategic advisor, helping financial institutions (FIs) build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission is to restore financial trust by simplifying fraud and disputes. Quavo's award-winning technology automates the entire dispute lifecycle, from intake to resolution. FIs can pair this end-to-end solution with our expert-led back-office investigation team in one turnkey managed service. Scalable for institutions of all sizes, Quavo’s solutions reduce losses, ensure compliance, and enhance customer loyalty.
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