Internal Fraud Director

The Role:

We are seeking an accomplished and proactive Internal Fraud Director who will play a vital role in the strategic planning and execution of SoFi’s Internal Fraud Program.  This is a high impact, high visibility role reporting directly to the Head of Global Security and Investigations.  This role is fully remote.  Collaborating with every facet of the enterprise, the Internal Fraud Director will identify and advise on cutting edge controls and processes to strengthen and enhance our program globally. 
This role demands a balance of investigative leadership, enterprise risk expertise and the ability to strategically influence outcomes in a fast paced, high growth environment. The Internal Fraud Director will be instrumental in enabling SoFi’s commitment to integrity and transparency, and fostering an awareness and understanding of internal fraud across SoFi.

What you’ll do:

• Serve as the lead investigator for all internal fraud related matters.
• Identify, analyze, and address internal fraud issues and root causes, recommending internal control enhancements and business process improvements.
• Responsible for all organizational internal fraud related education, awareness, and annual training.
• Act as a liaison to local, state, and federal law enforcement and prosecutorial agencies on internal fraud matters.
• Work closely with Engineering, Cyber, Technology and all other business units to design and implement tools / controls to prevent, monitor for, detect and alert potential internal fraud activity across the enterprise globally.
• Collaborate daily with the Internal Fraud Program Manager.
• Serves as the internal fraud point of contact for regulatory reviews, responses and/or questions as required.
• Responsible for presenting to the Fraud Prevention Management Committee, Operational Risk Management Committee and any other committee as deemed necessary.
• Manage consistent enterprise procedures, desktop guidance, control documentation, and metric governance frameworks.
• Work closely with SoFi’s General Counsel and Employment Attorney when an investigation results in the positive identification of internal fraud activity.
• Oversee the cross-functional collaboration between Engineering, Technology, Fraud Business Controls, Fraud Risk Management, Issue Management, RCSA, Cyber Security, IT, Operations, Finance, Legal, Compliance, Risk and other pertinent departments within the enterprise.
• Act as the point of contact between the 1LoD, 2LoD, and 3LoD to ensure adherence to relevant enterprise policies, standards, and best practices.
• Develop comprehensive internal fraud strategies.
• Assist the Head of Global Security & Investigations in conducting sensitive investigations as directed by executive staff members.

What you’ll need:

• Bachelor’s degree in Criminal Justice, Finance or a related field.
• 10+ years conducting state or federal internal / external fraud criminal investigations.
• High level of discretion and integrity; proven ability to handle confidential matters.
• Spanish language proficiency (written and verbal).
• Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
• Outstanding written and verbal communication skills; ability to present to executive stakeholders.
• Proven success managing projects and collaborating across cross-functional teams.
• Willingness to travel and be on call as needed to support internal fraud investigative priorities.
• Possess strong leadership skills and the ability to bring out the best in others.
• Have a thorough understanding of evidence handling and processing standards.

Preferred Qualifications:

• 10+ years of internal fraud experience.
• 10+ years of law enforcement investigative experience.
• Extensive experience partnering with Internal Audit and Risk Management.
• Certified Fraud Examiners certification.
• Certified Public Accountant certification.
• Intimate knowledge of the Google Suite.