Internal Customer Support Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
25-34 Hourly
Mid level
Healthtech
The Role
Processes sales replenishment orders, manages inventory transactions and product movement, coordinates returns and shipments, performs cycle counts, investigates discrepancies, and resolves order and workflow issues. The role collaborates with Sales and Distribution teams, maintains accurate documentation and communication, and identifies process improvements while meeting safety, quality, and compliance requirements.
Summary Generated by Built In
Work Flexibility: Hybrid

Location: 5670 Greenwood Plaza Blvd., Ste 125, Greenwood Village, CO

Work Flexibility: Hybrid (3 days onsite per week)

Shift: Monday – Friday 8:30 AM – 5:30 PM (flexible, with lunch at 1:30 PM)

Summary:

As the Internal Customer Support Specialist, you will support Sales Representatives and internal partners by accurately processing replenishment orders, coordinating inventory movement, and resolving order, shipping, and return-related needs. You will provide responsive service, maintain inventory accuracy, and collaborate across teams to troubleshoot issues and ensure products are available when needed.

What You Will Do:

  • Enter and process Sales Representative replenishment orders with accuracy and urgency.
  • Manage inventory transactions and product movement between sub-inventories using WMS/ERP systems.
  • Coordinate product returns, shipments, and field transfers while maintaining accurate documentation.
  • Monitor inventory accuracy through routine checks and cycle counts and investigate discrepancies as needed.
  • Troubleshoot order, product, inventory, and workflow issues, escalating concerns when appropriate.
  • Partner with Sales, Distribution, and other cross-functional teams to resolve order, shipping, and return-related needs.
  • Provide timely, professional communication and updates to Sales Representatives and internal partners.
  • Identify opportunities for process improvement while maintaining applicable safety, quality, and compliance requirements.

What You Need:

Required:

  • High school diploma or equivalent
  • 3+ years of relevant experience

Preferred:

  • Warehouse/Inventory Control experience
  • Associate or Bachelor’s degree

  


$25.39 - $34.35 USD Hourly

  


Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Skills Required

  • High school diploma or equivalent
  • 3+ years of relevant experience
  • Warehouse or inventory control experience
  • Associate or bachelor's degree

Inari Medical Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.

Inari Medical Insights

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The Company
HQ: Irvine, CA
956 Employees

What We Do

Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.

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