Internal Controls Senior Manager

Key Responsibilities

• Lead, coach, and develop a team of Internal Controls professionals.
• Act as a trusted advisor to business and functional leaders on governance, risk, and internal control matters.
• Collaborate with business stakeholders to embed effective controls into new processes, systems, and transformation initiatives.
• Build and maintain strong relationships with senior business leaders, Finance, Operations, IT, HR, Legal, and Compliance teams across the Group.
• Facilitate regular engagement meetings with Regional and Functional Leadership teams to discuss key control risks, improvement opportunities, and emerging concerns.
• Provide guidance on control design for new business activities, acquisitions, system implementations, and process changes.
• Promote a culture of accountability, risk awareness, and control ownership across the organization.
• Support Executive Leadership, Audit Committee, and Board reporting preparation.
• Lead fraud risk awareness initiatives across the Group and assess the effectiveness of controls to prevent, detect, and respond to fraud risks.
• Lead and coordinate the Group's J-SOX compliance programme, including risk assessment, control testing, deficiency evaluation, remediation oversight, and management reporting.
• Serve as the primary point of contact for Local Finance teams, Internal Audit, and External Audit on matters relating to internal controls and business processes across the Group.
• Analyse trends in control deficiencies and identify opportunities to strengthen the control environment and drive continuous improvement.
• Monitor management's progress against agreed action plans arising from internal controls reviews, internal audit, and external audit findings.
• Lead the continuous enhancement of the Group Internal Control Framework, including maintaining the Internal Controls Manual and delivering training and awareness programmes across the Group.
• Lead assessments of user access management and Segregation of Duties (SoD) risks in ERP, and ensure appropriate controls exist over the provisioning, modification, and revocation of system access.
• Support incident investigations and coordinate remediation activities to ensure root causes are addressed and lessons learned are implemented across the Group.
• Monitor regulatory developments, emerging risks, and industry best practices, ensuring their impact on the internal control environment is assessed and addressed.

Skills, Knowledge & Expertise

• Qualified Accountant (ACA, ACCA or equivalent) or Internal Auditor; or
• Qualified by Experience (QBE) Internal Control professional.  

• 8-12+ years of management experience in Internal Controls, Internal Audit, Risk Management, Finance Controls, or Compliance.
• J-SOX or US-SOX experience or similar.
• Experience managing SOX or equivalent Internal Controls programs in a multinational organization
• Strong understanding of COSO Internal Control Framework and risk management principles. 
• Experience working with senior stakeholders and cross-functional leadership teams. 
• Demonstrated people leadership experience managing diverse teams. 
• Fluent English language skills. Additional language skills would be an advantage.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to evaluate issues objectively, document and verbally present conclusions logically.
• Advanced Microsoft Excel, Word, and PowerPoint skills.
• Ability to analyze data efficiently and effectively with excel and / or data analytical tools, and present results in a well-structured and concise format
• Ability to work with external consultants, internal and external auditors effectively
• Ability to work to deadlines and different time-zones.
• Ability to multi-task and work with regularly varying and developing priorities.

About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.  Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.