- Proactively creates and execute internal communication strategies and plans that are aligned with company's goals and values, applying communication best practices and making recommendations based on metrics.
- Writes and distributes company wide communications and adapts content for email messages, intranet content, video/visual presentations and all-employee meetings, ensuring consistency while maximizing engagement and understanding; maintains active and collaborative relationships with HR, working close with the team to recommend strategies related to employee engagement, total rewards, learning, policies and performance evaluation.
- Creates and curates user-friendly, organized and accessible content for the intranet/digital channels, structuring content, leveraging multimedia communications, optimizing search functionality and maintaining a consistent layout; deploys new technology to engage employees in a hybrid workplace, such as generative AI, and works with IT to develop and test technology that supports communications and facilitates the roll-out for all employees.
- With the leaders, synthesizes intricate business information into clear, concise messages that employees can easily understand.
- Collaborates with business partners to organize and manage internal events such as town halls, meetings and learning opportunities that support communication strategies.
The posting range for this position is:
$113,573.00-$163,364.04
Qualifications:
Education
- Required Bachelor's Degree or equivalent work experience
Experience
- Required 7+ Years communication experience in support of employees
Knowledge Skills and Abilities
- Proficient ability to use SharePoint, M365 apps, multimedia, generative AI and visual communication channels
- Ability to translate technical and complex information
- Relationship building skills and ability to work in a collaborative environment
- Ability to work well under pressure, with demonstrated success at working under deadlines with tight time frames
- Ability to multi-task and thrive in challenging situations that require creativity, drive and commitment
- Problem-solving skills
- Oral and written skills
- Proofreading skills and knowledge of AP Style with an acute eye for detail and quality
- Project management skills
Extra Posting Information:
- 7 years’ communication experience in support of employees.
- Experience integrating diversity, equity, and inclusion principles in all communications.
- Experience with employee engagement communications.
- Experience with data-driven approach to communications. Experience with change management.
- Preferred experience working in a large, matrixed organization.
- Preferred experience working in health care industry.
#LI-Hybrid
The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.
We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Top Skills
What We Do
Blue Cross Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Index.
