Internal Communications Specialist

Posted 4 Hours Ago
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San Francisco, CA, USA
In-Office
109K-131K Annually
Mid level
Fintech
All-in-one finance for every business.
The Role
Lead internal communications for Brex by planning and executing All Hands and employee events, drafting multi-channel leadership and employee content, managing editorial calendars, supporting change communications, developing manager guidance and FAQs, and measuring engagement to improve reach and effectiveness.
Summary Generated by Built In

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

People at Brex

The People team at Brex builds the systems, programs, and culture that allow every Brex employee to do the best work of their career. We move fast, operate with an owner's mentality, and believe that how we communicate internally is a reflection of who we are as a company. From All Hands to leadership announcements to culture-defining moments, we shape the employee experience with the same precision and ambition we bring to everything else at Brex.

What you'll do

As an Internal Communications Specialist/Manager at Brex, you will be the engine behind how our company communicates internally — ensuring employees across the globe are informed, aligned, and engaged. You'll own the coordination and execution of our company-wide All Hands meetings, while also developing and distributing communications across a variety of channels that keep employees connected to our mission, strategy, and culture. This role requires equal parts operational rigor and creative storytelling, and the ability to influence without authority in a fast-paced environment.

Must be willing/able to work onsite 3 days/week at our San Francisco hub office.

Responsibilities

  • Support the planning and execution of company-wide All Hands meetings and other employee events, including agenda development, speaker coordination, content review, production logistics, day-of execution, and post-event follow-up.
  • Partner closely with senior leaders and key stakeholders to align on themes, timing, and content for key employee communications and events.
  • Draft and edit a wide range of content including Slack announcements, presentations, employee resources, leadership communications, and internal documentation.
  • Own recurring communications programs and business rhythms, including All Hands follow-ups, leadership summaries, newsletters, and employee updates.
  • Maintain editorial calendars and communication plans that map to key business milestones, company priorities, and cultural moments.
  • Support communication strategies during periods of organizational change and transformation, ensuring employees have the context and clarity they need to navigate change.
  • Develop manager guidance, employee FAQs, and communication plans to support key company initiatives and rollouts.
  • Improve communication consistency, structure, and scalability across teams through templates, processes, and best practices.
  • Measure and analyze the effectiveness of internal communications through engagement metrics and employee feedback, using data to continuously improve reach and resonance.

Requirements

  • 3+ years of experience in internal communications, employee communications, talent brand, content, marketing, journalism, People programs, or a related field.
  • Exceptional writing and editing skills, with the ability to craft clear, concise, and compelling communications for a variety of audiences. A writing assessment will be part of the interview process.
  • Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously paying attention to details and holding a high bar for quality.
  • Excellent judgment and discretion when handling sensitive or confidential information.
  • Ability to work independently, take initiative, and operate effectively in a fast-paced, ambiguous environment.
  • Strong interpersonal skills and the ability to build productive working relationships across teams and levels.

Bonus Points

  • Experience supporting company-wide events such as All Hands, Town Halls, leadership offsites, or other employee-facing programs.
  • Experience supporting communications through a merger, acquisition, organizational transformation, or other significant periods of change.
  • Experience producing video, presentation, or multimedia content for employee audiences.
  • Familiarity with employee engagement, communications, or analytics platforms and tools.

Compensation

The expected salary range for this role is $108,950 - $131,188 USD. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Skills Required

  • 3+ years of experience in internal communications, employee communications, talent brand, content, marketing, journalism, People programs, or a related field.
  • Exceptional writing and editing skills (writing assessment will be part of interview).
  • Strong project management and organizational skills; manage multiple priorities and stakeholders with attention to detail.
  • Excellent judgment and discretion when handling sensitive or confidential information.
  • Ability to work independently, take initiative, and operate effectively in a fast-paced, ambiguous environment.
  • Strong interpersonal skills and ability to build productive working relationships across teams and levels.
  • Experience supporting company-wide events such as All Hands, Town Halls, leadership offsites, or other employee-facing programs.
  • Experience supporting communications through a merger, acquisition, or organizational transformation.
  • Experience producing video, presentation, or multimedia content for employee audiences.
  • Familiarity with employee engagement, communications, or analytics platforms and tools.

Brex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brex and has not been reviewed or approved by Brex.

  • Fair & Transparent Compensation Pay is considered competitive for many engineering and senior product roles, with strong total compensation relative to late‑stage tech peers. Flexibility to balance cash and equity has historically reinforced perceptions of market alignment.
  • Healthcare Strength Health, dental, and vision coverage are paired with mental‑health resources like Spring Health and Calm, forming a comprehensive healthcare stack. This combination signals an above‑average mental‑health offering in tech.
  • Parental & Family Support Parental leave is described as generous and is complemented by Carrot fertility support and Milk Stork for nursing parents. These elements indicate a family‑friendly package that exceeds common fintech baselines.

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The Company
HQ: San Francisco, CA
800 Employees

What We Do

Brex is all-in-one finance for growing businesses. We help companies spend, save, and earn smarter—and take every dollar further—by doing more than a bank, bookkeeping, or reward program could ever do alone. After completing the Y Combinator accelerator program in 2017, Brex has grown to over 600 employees and raised over US $940 million in venture capital. Learn more at brex.com.

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