Internal Communications Manager

What You Will Do Daily:

• Design, manage, and maintain the company's internal knowledge base and intranet platform, ensuring content is easy to find, accurate, and aligned with company priorities.
• Develop and implement governance policies for internal documentation, establishing best practices for content creation, organization, and retirement.
• Partner with internal teams to identify, capture, and curate critical information, transforming complex data and processes into clear, accessible resources.
• Audit and reorganize existing documentation to ensure its relevance and accuracy, and to eliminate redundant or outdated information.
• Support the creation and distribution of company-wide communications, such as leadership updates and new initiatives, ensuring messages are clear, consistent, and timely.
• Help maintain a "drumbeat" of key organizational announcements, using various channels to ensure employees are informed and engaged.
• Assist in preparing materials and slide decks for leadership, ensuring they are polished and aligned with company messaging.
• Support the coordination of all-hands meetings and other large-scale presentations, including preparing content and communicating key takeaways.
• Provide ad-hoc support to the CEO / Executive team, helping to translate key initiatives and strategic goals into clear, actionable information for the wider organization.
• Regularly assess the effectiveness of our knowledge management systems and communication efforts, and suggest improvements to enhance clarity, engagement, and efficiency.
• Stay up-to-date with best practices in knowledge management and internal communications to bring fresh ideas and tools to the team.

The Experience You Will Need:

• Experience in knowledge management, internal communications, corporate communications, or a related field, ideally in a fast-paced or tech-focused environment.
• Proven ability to organize and structure information effectively, and to create engaging written and visual content for internal audiences.
• Strong writing, editing, and proofreading skills with a focus on clarity, tone, and impact.
• Ability to manage multiple projects and deadlines while maintaining meticulous attention to detail.
• Familiarity with knowledge management and internal communication tools (e.g., Confluence, SharePoint, Slack, Google Meet, Intranet platforms).
• A proactive, solution-oriented mindset, with a passion for driving organizational efficiency and fostering a positive internal culture.
• Strong interpersonal skills with the ability to collaborate across different teams, cultures, timezones and levels of the organization, including our CEO.
• A strategic thinker with the ability to align knowledge management and communications with business goals and values.
• Comfortable working in a fast-paced environment, with the ability to prioritize tasks and manage competing demands.

Why You Will Love It Here:

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). 
• Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. 
• We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
• We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.
• As the leader in our field, our products and services are as strong as our internal team members.
• We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.

Benefits of Working With Sonar:

• Flexible comprehensive employee benefit package that is 90% paid by the company.
• We encourage usage of our robust time-off allocations.
• We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.
• Generous discretionary Company Growth Bonus, paid annually.  
• Fully paid parking in the heart of downtown Austin, Texas.
• Global workforce with employees in 20+ countries representing 35+ unique nationalities.
• We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.