Internal Communications Manager
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 20K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Internal Communications Manager
Why We Have This Role
Qualtrics is seeking an Internal Communications Manager to join its Global Communications team. In this role, you will work with key business units to align internal communications to key company messages.
You will create and execute a strategy to communicate our company priorities and help tell stories of our impact -- from new product launches to key company initiatives. In this role, you’ll develop both written and visual communications for functional and company-wide audiences.
You’ll partner with key business units and company leaders to form a regular cadence of content and create meaningful moments that engage and enable employees.
How You’ll Find Success
- The ideal candidate has a strong executive presence, is calm under pressure and can be both strategic and scrappy depending on what the situation calls for. You should be passionate about writing and designing visual communications for impact. You’ll play a critical role in connecting our employees to the company’s mission and values, helping them understand our most important priorities and messages, and ensuring they know where to go for the information they need.
- The job requires someone who is detail oriented and capable of managing numerous projects and work streams end-to-end, with a keen sense of prioritization and the ability to consistently produce high-quality work. Experience developing and executing communication plans and writing and producing impressive visual content is essential.
How You’ll Grow
- Lead with Influence: Develop your leadership skills, inspiring and motivating your team to achieve exceptional results.
- Expand Your Horizons: Gain exposure to diverse work cultures and global business practices.
- Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
- Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.
Things You’ll Do
- Play a key role in producing our bi-weekly company all hands (GTQ) including creating a thoughtful agenda based on our employees’ needs, working with stakeholders to develop content and helping build beautiful visuals.
- Create communications plans, targeted written communications and live events that help our employees understand our vision and strategy and receive the information they need to be successful in their jobs.
- Create and develop messaging around various topics, including company strategy, priorities, and announcements.
- Work closely with Product, UX and Engineering leaders on internal communications, including crafting announcements and talking points.
What We’re Looking For On Your Resume
- Bachelor's Degree in Communications, Marketing, Journalism, or a related discipline, with experience in storytelling and proactive communications
- 6+ years of experience in internal communications, corporate communications, or executive communications
- Ability to communicate information to different stakeholder audiences in a way that is relevant to them
- Experience with virtual and in-person events, including logistics and creative content development
- Ability to listen to and collaborate effectively across teams and build consensus among multiple internal stakeholders
- Exceptional writing, visual communications, and editing skills, with the ability to articulate details in clear, concise communications
- Ability to problem solve and exercise high judgment
- Ability to thrive in ambiguity and pivot quickly in a fast-paced and ever-changing environment
What You Should Know About This Team
- This team is made up of incredible individuals within our communications team, analyst relations, PR, executive communications, internal communications, and the customer office. We are a diverse and ambitious group who drives positive communications and change throughout Qualtrics on a global scale.
- We take pride in our ability to strategically partner with business leaders across the company to bring to light the amazing things happening throughout Qualtrics.
Our Team’s Favorite Perks and Benefits
- Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
- We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative workspace.
- 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures
- On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
- We believe in sharing Qualtrics success which is part of the compensation for all employees
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.
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