Internal Communications Manager

Posted 4 Days Ago
Be an Early Applicant
Palo Alto, CA, USA
In-Office
175K-255K Annually
Senior level
Aerospace • Other
The Role
Lead internal communications strategy across SpaceX, advising executives, managing change communications, strengthening culture, overseeing the intranet, developing leadership speaking programs, coordinating crisis communications, shaping announcements, and using AI to scale and measure communications impact. The role is onsite in Hawthorne or the Bay Area and requires occasional travel to SpaceX locations.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

INTERNAL COMMUNICATIONS MANAGER

RESPONSIBILITIES:

  • Advise senior executives on communications gaps and opportunities; turn them into plans that keep employees informed, aligned, and engaged
  • Lead change communications for company-wide and cross-division initiatives so employees understand what is changing, why, and what it means for their work
  • Build a connected, unified culture across divisions, locations, and newly joined teams
  • Develop and lead internal leadership speaking programs (live, filmed, and other formats)
  • Set communications strategy and standards so teams use the right tools and channels to reach their audience
  • Own and scale the company intranet for diverse organizations; establish style guides, templates, and practices that raise quality
  • Manage internal communications in crises
  • Shape key internal announcements and narratives
  • Use AI to scale communications, improve quality, and increase impact
  • Ensure internal and external messages are consistent
  • Define how we measure communications and change efforts, and adjust accordingly

BASIC QUALIFICATIONS:

  • Bachelor’s degree
  • 5+ years of professional experience in business/organizational communications

PREFERRED SKILLS AND EXPERIENCE:

  • Experience in internal communications
  • 10+ years of experience in communications or public relations
  • Experience supporting change management
  • Practical experience using AI tools to draft, produce, personalize, or scale communications
  • Experience building employee communications or engagement across multiple business units or locations
  • Impeccable writing skills
  • Ability to quickly grasp and synthesize complex issues
  • Established skills in strategic and critical thinking, decision-making, negotiation, and relationship-building
  • Highly organized, detail-oriented, and able to thrive under deadline pressure while executing multiple projects simultaneously
  • Experience working in a fast-paced, dynamic, results-oriented team environment
  • Expert self-starter with extreme ownership; identifies what needs to be done and drives it to completion with little direction

ADDITIONAL REQUIREMENTS:

  • Available to travel to SpaceX locations as needed (<10%)
  • Ability to share writing samples and examples of previous internal communications campaigns, events, or leadership content
  • Based on-site in Hawthorne, CA or the Bay Area, CA. Remote or hybrid work will not be considered

COMPENSATION AND BENEFITS:
Pay Range:
Level 4: $175,000.00 - $255,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected]

Skills Required

  • Bachelor's degree
  • 5+ years of professional experience in business or organizational communications
  • Experience in internal communications
  • 10+ years of experience in communications or public relations
  • Experience supporting change management
  • Experience using AI tools to draft, produce, personalize, or scale communications
  • Experience building employee communications or engagement across multiple business units or locations
  • Impeccable writing skills
  • Ability to synthesize complex issues quickly
  • Strategic and critical thinking, decision-making, negotiation, and relationship-building skills
  • Ability to manage multiple projects under deadline pressure
  • Experience in a fast-paced, dynamic, results-oriented team environment
  • Ability to work independently with strong ownership
  • Availability to travel to SpaceX locations as needed, less than 10%
  • Ability to provide writing samples and examples of prior internal communications campaigns, events, or leadership content
  • Ability to work onsite in Hawthorne, California or the Bay Area; remote and hybrid work are not considered
  • Must meet ITAR eligibility requirements or be eligible to obtain required U.S. Department of State authorizations

SpaceX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.

  • Equity Value & Accessibility Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
  • Healthcare Strength The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
  • Wellbeing & Lifestyle Benefits Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.

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The Company
HQ: Hawthorne, CA
8,879 Employees
Year Founded: 2002

What We Do

SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.

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