Senior Manager, Internal Communications, Programs & Events

Posted An Hour Ago
Be an Early Applicant
Los Angeles, CA, USA
Hybrid
144K-155K Annually
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We're looking for a Senior Manager, Internal Communications, Programs & Events to lead global communications, employee programs, and events that help employees stay connected to Crunchyroll’s business, strategy, culture, and leadership.

Reporting to the Director of Internal Communications, you'll lead some of our most visible internal moments, including global All-Staff meetings, leadership forums, cultural programs, and employee events. You’ll own the work from strategy and concept through execution and measurement, partnering with senior leaders and teams across the company.

This is a senior individual contributor role for someone who is both strategic and hands-on, a strong communicator who can shape the approach, advise leaders, and bring programs and events to life.

Core Responsibilities
  • Develop and lead global internal communications, employee programs, and events that connect employees to Crunchyroll’s business, strategy, culture, and leadership.
  • Lead high-visibility internal events, including All-Staff meetings, leadership forums, employee gatherings, and cultural programs.
  • Own programs and events from strategy and concept through planning, production, communications, and measurement.
  • Advise senior leaders on communications strategy, messaging, content, audience needs, and employee experience.
  • Prepare executives for major internal moments, including agendas, briefings, presentations, talking points, and rehearsals.
  • Develop communications plans and employee programs that support key business and engagement priorities.
  • Write and edit executive messages, presentations, video scripts, talking points, event materials, and other employee communications.
  • Determine the right audience, message, channel, and timing for major communications and programs.
  • Build consistent approaches for virtual, hybrid, and in-person events that can scale across Crunchyroll’s global teams.
  • Partner across the company to bring communications, programs, and events to life.
  • Lead agencies, vendors, contractors, and production partners, including scopes, budgets, timelines, and deliverables.
  • Anticipate risks and issues that could affect employees, events, or communications and plan accordingly.
  • Use employee feedback, participation, and communications performance to measure results and improve future work.
  • Identify new tools and approaches to strengthen Crunchyroll’s internal communications and employee experiences.
About You
  • 8+ years in internal or corporate communications, including employee programs and high-visibility events, within a global organization.
  • Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content.
  • Ability to turn business priorities into clear communications, programs, and employee experiences.
  • 3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution.
  • Track record of independently leading complex communications and employee programs involving senior executives and multiple teams.
  • Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority.
  • Skilled in managing agencies, production partners, vendors, budgets, timelines, and event logistics.
  • Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change.
  • Comfortable using employee feedback and performance data to measure results and improve future programs.
  • Global mindset and cultural awareness, with the ability to adapt communications and programs for different regions and audiences.
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
  • Ability to travel domestically and internationally and work across time zones as needed.
  • Knowledge of anime, pop culture, and the entertainment industry is a plus; familiarity with Japanese culture is also a plus.
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll  #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$144,100—$155,000 USD
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Skills Required

  • 8+ years of experience in internal or corporate communications, including employee programs and high-visibility events, within a global organization
  • Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content
  • Ability to translate business priorities into clear communications, programs, and employee experiences
  • 3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution
  • Experience independently leading complex communications and employee programs involving senior executives and multiple teams
  • Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority
  • Skill managing agencies, production partners, vendors, budgets, timelines, and event logistics
  • Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change
  • Comfort using employee feedback and performance data to measure results and improve programs
  • Global mindset and cultural awareness, with ability to adapt communications and programs for different regions and audiences
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience
  • Ability to travel domestically and internationally and work across time zones as needed
  • Knowledge of anime, pop culture, and the entertainment industry
  • Familiarity with Japanese culture

Crunchyroll Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crunchyroll and has not been reviewed or approved by Crunchyroll.

  • Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan options plus mental-health/EAP resources, and some plans are described as having low premiums or even fully covered options.
  • Leave & Time Off Breadth — Time off is presented as flexible or unlimited and is augmented by additional company holidays such as summer Fridays and a year-end shutdown.
  • Retirement Support — Retirement benefits include a 401(k) with a company match that is noted as meaningful and in some cases matched per paycheck.

Crunchyroll Insights

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The Company
HQ: Los Angeles, CA
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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