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Position Summary
The Internal Communications Manager & SharePoint Specialist is a key member of the Analytics & Behavior Change (A&BC) Operations team, responsible for planning and delivering internal communications for an organization of approximately 3,000 employees and 1,500 contractors. This role partners closely with A&BC leaders at the SVP and VP level and shape executive messaging, manage major announcements, and keep the broader organization informed, aligned, and engaged.
The role will own day-to-day operational communications, manage the A&BC SharePoint site as the organization’s primary communications channel, and lead or support various other communication related activities. The role also serves as A&BC’s liaison to the broader organization, supporting initiatives such as the Vibrancy Awards and other special communication related activities. This is an ideal role for a self-directed, polished writer who thrives in a fast-paced and challenging environment
Leadership Communications:
- Serve as a trusted communications partner to the head of A&BC, writing communications, announcements and other leadership messages in an authentic, on-brand voice
- Advise SVP and VP level leaders on communication strategy, while managing the planning, drafting, and delivery of their larger announcements and organizational updates
- Maintain a communications calendar that coordinates leadership messaging and avoids overlapping or message fatigue
- Anticipate communication needs around organizational changes, priorities, and other ongoing communications
Organization-Wide Communications:
- Develop and distribute operational communications, newsletters, and other regular updates to the organization
- Tailor content, tone, and channel to different audiences
- Maintain consistent messaging, quality, and brand standards across all channels
- Gather feedback and track engagement to continually improve reach and effectiveness
SharePoint and Digital Content:
- Manage, edit, and maintain the A&BC SharePoint site, keeping content current, accurate, well organized, and easy to navigate
- Create new pages, features, and resources that serve the organization’s communication and information needs
- Maintain supporting documentation, including content guidelines, processes, templates, and archives
- Partner with site owners and contributors on governance, permissions, and content quality
Events and Engagement:
- Support planning and execution of town halls, including agenda development, leader prep, content, run-of-show, and follow-up
- Plan, administer, and report on organizational surveys, translating results into clear communications and actionable insights
- Support site events and other organization-wide engagement activities
Enterprise Partnership and Operational Support:
- Collaborate with the broader enterprise communications team on initiatives, including the Vibrancy Awards and other special communication events
- Align A&BC communications with enterprise messaging, priorities, and brand guidelines
- Provide flexible support on operational and ad hoc activities as needed
Required Qualifications
- 4+ years of experience with corporate or internal communications
- 2+ years of experience with executive communications (VP+)
- 2+ years of experience working directly with VP-level (or above) leaders, with a proven track record of producing on-tone, on-brand communications on their behalf
- 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites used as an organizational communications vehicle
- 2+ years of experience demonstrating exceptional writing and editing skills, with the ability to adapt voice and style for different leaders and audiences
- 2+ years of experience showing self-motivation and the ablilty to independently manage multiple priorities, workstreams, and deadlines
- 2+ years of experience demonstrating strong organizational skills and attention to detail
- 2+ years displaying strong interpersonal skills and the ability to build credibility with senior leaders and colleagues at all levels
- 2+ years of experience with Microsoft 365 tools (Outlook, PowerPoint, Teams, Word)
Preferred Qualifications
- Experience supporting large-scale employee events such as town halls or leadership forums
- Experience designing, administering, and analyzing employee surveys
- Familiarity with communications analytics and engagement measurement
- Experience in a large, matrixed enterprise environment
- Experience in using AI to help drive work efficiency
Education
- Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 4+ years of experience with corporate or internal communications
- 2+ years of experience with executive communications at the VP level or above
- 2+ years of experience working directly with VP-level or above leaders and producing on-tone, on-brand communications
- 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites used for organizational communications
- 2+ years of exceptional writing and editing experience, including adapting voice and style for different leaders and audiences
- 2+ years of experience independently managing multiple priorities, workstreams, and deadlines
- 2+ years demonstrating strong organizational skills and attention to detail
- 2+ years demonstrating strong interpersonal skills and the ability to build credibility with senior leaders and colleagues
- 2+ years of experience with Microsoft 365 tools, including Outlook, PowerPoint, Teams, and Word
- Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent experience
- Experience supporting large-scale employee events such as town halls or leadership forums
- Experience designing, administering, and analyzing employee surveys
- Familiarity with communications analytics and engagement measurement
- Experience in a large, matrixed enterprise environment
- Experience using AI to improve work efficiency
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
