Internal Communications Lead

The Internal Communications Lead will participate in the development and delivery of internal and external communications plans, initiatives and activities as well as support in the development and execution of communications strategies. Responsibilities will include developing external and internal communication plans that align with our corporate strategy.  This person will work collaboratively with the Global Public Affairs teams in our operating countries to proactively implement impactful communication strategies that enhance the company’s brand and reputation, mitigates opposition, and increases engagement. This position also requires management of external agency resources.

Provide communication leadership to internal partners by developing and implementing an employee experience strategy and communication plan. This includes creating a comprehensive brand storytelling strategy, drafting specialized messaging, executing ongoing and cyclical communications efforts, and managing crises and issues facing the business.

What will you do:

• Collaborate with stakeholders to integrate Function priorities into the development of strategic plans for proactive and reactive internal and external communications.

• This includes working with the Communications Delivery team to utilize various approaches such as organizational websites, internal newsletters, social media, videos, graphic content, posters, webinars, etc.

• Develop and execute digital communications plans, utilizing data analytics to create written and visual content aimed at growing our audience and engaging key stakeholders.

• Collaborate with and influence function leaders across global teams (EBS, Procurement, Law, HR, IT/Cybersecurity, Finance, Public Affairs, and D&I) to understand employee communication needs and generate on-brand, consistent, and engaging messaging.

• Lead change management best practices and anticipate future needs/tools.

• Develop executive-level articles, announcements, and presentations. Make recommendations on content elements, appropriate tone, and key messages for executive remarks.

• Ensure grammatical accuracy and write compelling stories and presentations that convey impactful information consistent with Mosaic’s brand and culture

• Ensure internal communications align with Mosaic’s brand, keeping messaging relevant, relatable, and responsive to enhance employee engagement.

• Miscellaneous Public Affairs/Communications projects and duties as assigned.

What will you need:

• Bachelor's degree in Journalism, Communications, Political Science, Law, or related fields required.

• 6+ years' Experience developing and implementing communication plans required.

• 6+ years' Experience working across multiple communication channels required.

• Communications experience in a corporate setting, PR agency, government or political group or trade association.

• Experience managing crisis communications and handling sensitive issues with discretion.

• Proficiency in using various communication tools and platforms.

• A high level of professionalism and business experience

• Exceptional written and verbal communication skills, including excellent presentation, facilitation and listening skills

• Ability to communicate clearly across cultural lines

• Project management capabilities

• Proven ability to work cooperatively and collaboratively across business units, functional departments, and geographies.

• Demonstrated ability to operate successfully within a dynamic team culture.

• Strong interpersonal skills with the ability to lead through influence and network.

• Demonstrated problem solving, analytical, critical thinking and decision-making skills.

• Well-organized with superior follow-through.

• Business acumen

• Ability to adapt to a continually changing fast-paced business and work environment

• Ability to manage and protect highly confidential information

• Advanced problem-solving and analytical skills