Internal Communications Instructional Designer II

Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.
Job Duties and Responsibilities
Key Responsibilities:

• Execute internal communication and training strategies that align with business objectives
• Write, edit, and distribute internal communications, including (but not limited to) Knowledge base updates, leadership emails, video scripts, technical writing, and executive updates
• Collaborate with various departments and senior leadership to ensure consistent and clear messaging
• Adjust strategy based on the impact of training and communication deliverables
• Design online, instructor-led, and blended training materials for individual courses and comprehensive curricula, including the creation of agendas, objectives, scripting, activities, and assessments
• Create engaging learning activities that meet instructional objectives and support participant learning by incorporating adult learning theories, gamification , and relevant on-the-job practice opportunities

• Develop courses using Articulate Rise and Storyline , Google Suite, Adobe Creative Cloud , and other applications

• Update existing material when needed, and adapt instructional materials for various formats
• Manage curricula tracks, including collaborating with Subject Matter Experts to determine training needs and establish objectives; working independently and collaboratively to implement requirements and strategies; designing outlines; creating communication plans; and evaluate effectiveness through Kirkpatrick's model of evaluation
• Upload and manage content in the Oracle Learning Management System

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree from a four-year college or university, preferably in Communications, English, Education, Instructional Design, or similar

Skills and Qualifications:

• Knowledge of adult learning theories and the ability to apply them in real-world training design
• Excellent verbal and written communication skills
• Project management skills in order to facilitate a project from conception to measuring its success
• Ability to work on projects independently and within a team
• Ability to learn quickly, multi-task, prioritize, work under pressure, and adapt to a rapidly changing environment

Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.