Interns will learn how to process claims, including assessment, investigation, and resolution. They will assist managers in analyzing historical claims data to identify trends for risk assessment and policy adjustments. Interns will also connect with professionals in insurance and data analytics, helping them build a network for future career opportunities. This program provides valuable skills and insights for professional growth.
The program will last for approximately 3 months starting from 26/05/2025 to 08/08/2025. During this period, intern will receive SGD1400 monthly allowance.
Responsibilities:
- Participate in business strategy planning sessions to contribute insights on claims processes. Collaborate with managers to identify and recommend initiatives for improving claim services.
- Learn the standard procedures for processing claims, including documentation and compliance requirements. Create comprehensive end-to-end maps of the claims process, highlighting key stages and workflows. Analyze process maps to identify bottlenecks or inefficiencies and propose actionable solutions.
- Understand key performance indicators (KPIs) related to claims processing efficiency and customer satisfaction.
- Be involved in specific projects that require data analytics, collate and present findings, helping to communicate insights and recommendations effectively to stakeholders.
- Engage in self-directed learning opportunities related to claims management and seek mentorship from experienced professionals within the organization to enhance knowledge and skills.
Qualifications:
1) An inquisitive learner
2) Meticulous and detail oriented
3) Good interpersonal and communication skills
4) Competent in working with Microsoft office tools and applications.
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Skills:
Analytical Thinking, Collaboration Tools, Communication, Critical Thinking, Data Entry, Document Management, Email Management, Financial Products, Intentional collaboration, Managing performance, Microsoft Applications, Report Writing, Research Analysis, Self Motivation, Time ManagementApplication Close Date: 22/05/2025 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
