Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Bachelor’s degree；
Has a basic understanding of company end user computing standards
For long-running requests, the associated ticket is updated periodically with status for reference.
May assist in discussions with facilities and other IT areas on specific tasks & timelines. Examples include move, replace and or configure primary and peripheral devices for new hires, internal office moves, acquisitions, and facilities related projects. Confirms with end users that resources are working as expected. Collects and packages equipment to be recycled for pickup.
Once work is completed, associated tickets are updated with resolution information and closed.
When applicable, end users are provided with a general understanding of the cause of the problem. Preventative measures may be discussed.
Notifies manager upon discovery of predominate challenges.
May assist in periodic meetings with local PTC business unit liaisons to discuss regional IT requirements and business unit requests.
Works with local customers and assists in communication of feedback / priorities to the IT appropriate service catalog owner.
Assists in the communication of updates / highlights on relevant IT initiatives.
Assists in the education of end users; leverages existing end user computing technology capability.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- Bachelor's degree
- Basic understanding of company end-user computing standards
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Healthcare Strength — Healthcare options are frequently described as solid, with medical, dental, and vision plans seen as a strong component of the package. Feedback suggests overall benefits are viewed favorably and contribute meaningfully to satisfaction.
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Leave & Time Off Breadth — Paid time off is often characterized as generous, with initial allotments and holidays commonly cited as strengths. Flexibility and work-from-home options are also viewed positively and support work-life balance.
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Retirement Support — Retirement programs, including a 401(k) with match, are seen as competitive and helpful. Feedback suggests these financial benefits bolster the perceived overall value beyond base salary.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
