Intern

Posted 3 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Internship
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
Interns support the Customer Success team with daily operations, reports, presentations, documentation, data analysis, research, and cross-functional projects. They participate in training, mentoring, meetings, and career development activities while applying academic knowledge to business scenarios. The role requires current bachelor’s enrollment, availability for 200–400 hours, strong communication and analytical skills, proficiency with office productivity tools, and on-site or hybrid work in Manila.
Summary Generated by Built In

Job Description:

As part of Remitly's Emerging Talent Program, you will gain hands-on experience working alongside experienced professionals in the Customer Success team. This internship is designed to provide real-world exposure to data analytics, develop your technical and professional skills, and prepare you for a future career in a fast-paced, mission-driven company.

As an Intern, you will:

Day-to-Day Operations

  • Support the Customer Success team in daily operational tasks and ongoing projects
  • Assist in the preparation of reports, presentations, documentation, and data analysis
  • Participate in team meetings, brainstorming sessions, and cross-functional discussions
  • Respond to internal and/or external queries as directed by your mentor or supervisor

Project Contribution

  • Contribute to department-specific projects aligned with your course of study and learning goals
  • Conduct research, gather data, and summarize findings to support business decisions
  • Apply academic knowledge to real business scenarios under the guidance of your assigned mentor

Learning & Development

  • Complete assigned training modules and participate in orientation activities
  • Engage in bi-weekly check-ins and feedback sessions with your mentor
  • Attend career development workshops and company-hosted events
  • Shadow team members to gain exposure to different functions within the department

Compliance & Conduct

  • Adhere to all Remitly policies, code of conduct, and confidentiality requirements
  • Maintain the security and integrity of all company information and systems
  • Communicate proactively with mentors and the program coordinator on progress and concerns

As an Intern, you have:

Minimum Requirements

  • Currently enrolled in a bachelor's degree program
  • Must be in the graduating year or currently completing OJT/practicum units as part of the academic curriculum
  • Availability to commit to the full duration of the program (200–400 hours) within the agreed schedule
  • Able to work on-site at the Remitly Manila office (or hybrid, as applicable)
  • Submission of a Medical Certificate from a DOH-accredited clinic confirming good health

Skills & Competencies

  • Strong written and verbal communication skills in English
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace
  • Analytical mindset with attention to detail and a willingness to learn
  • Able to manage time effectively and handle multiple tasks simultaneously
  • Team player who can collaborate with diverse individuals across departments
  • Proactive, self-driven, and comfortable working in a fast-paced environment

Nice to Have

  • Prior internship or volunteer experience in a professional setting
  • Familiarity with data tools, project management platforms, or relevant technical software
  • Interest in fintech, financial services, or global remittances
  • Demonstrated involvement in academic organizations, competitions, or community projects

What You'll Gain

  • Hands-on experience in a global fintech company serving millions of customers worldwide
  • Structured mentorship and bi-weekly feedback from experienced Remitly professionals
  • Exposure to cross-functional teams and real business projects
  • Access to career development workshops and internal learning resources
  • Certificate of Completion upon successful program conclusion
  • Potential consideration for future full-time opportunities based on performance and business need

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Currently enrolled in a bachelor's degree program
  • In the graduating year or completing OJT/practicum units as part of the academic curriculum
  • Available to commit to the full 200–400-hour program within the agreed schedule
  • Able to work on-site at the Remitly Manila office or hybrid, as applicable
  • Submit a Medical Certificate from a DOH-accredited clinic confirming good health
  • Strong written and verbal communication skills in English
  • Proficiency in Microsoft Office Suite or Google Workspace
  • Analytical mindset with attention to detail and willingness to learn
  • Ability to manage time effectively and handle multiple tasks simultaneously
  • Ability to collaborate with diverse individuals across departments
  • Proactive, self-driven, and comfortable working in a fast-paced environment
  • Prior internship or volunteer experience in a professional setting
  • Familiarity with data tools, project management platforms, or relevant technical software
  • Interest in fintech, financial services, or global remittances
  • Involvement in academic organizations, competitions, or community projects

What the Team is Saying

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Remitly Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave is described as generous, with up to 12 weeks of paid maternity and paternity leave noted alongside broader paid family/medical leave. Family-forming support and parenting resources are also highlighted across benefits materials.
  • Leave & Time Off Breadth — Paid time off is described as flexible or unlimited, with paid holidays and wellness days contributing to strong time-off coverage. Descriptions consistently highlight PTO breadth, though labeling (flexible vs. unlimited) varies by source.
  • Equity Value & Accessibility — Compensation commonly includes equity and access to an Employee Stock Purchase Plan, indicating accessible ownership opportunities. Company materials and benefits listings emphasize equity as a standard part of total rewards.

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The Company
HQ: Seattle, WA
2,800 Employees
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

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About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.

Typical time on-site: 3 days a week
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