The Global Physical Security Division is responsible for fraud management, and the protection of all NFCU personnel, members, and assets. Key responsibilities assigned to our department are:
· campus access,
· campus and branch monitoring,
· installation, use, and maintenance of security equipment,
· and investigations into abusive member, robberies, financial crimes, and other safety related incidents.
This intern will optimize the performance of business operations by analyzing current performance and forecasting future performance. Developing skills and applying various analytical techniques to solve operational issues and support strategic initiatives.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Responsibilities• Evaluate operational efficiency and effectiveness
• Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.
• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
• Participate in complex interdepartmental initiatives of significant business risk & impact
• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
• Implement new/enhanced products, services and/or operational changes
• Prepare/collaborate on presentations, reports, white papers, etc.
• Interpret results of analysis; present recommendations, alternatives and implications
• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
• Perform other related duties as assigned
Required Qualifications
• Seeking a college degree in Business Administration/Analytics with familiarity in Process Improvements
• Exposure to problem resolution including determining root cause, scope and scale of issues
• Experience in solving routine or standard administrative, operational and/or system problems and issues
• Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
• Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Familiarity with data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
• Basic research, analytical, and problem solving skills
• Effective organizational, planning and time management skills
• Basic skill interpreting and synthesizing large amounts of information
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
Hours:
Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location:
9999 Willow Creek Road, San Diego, CA 92131
About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently enrolled in college level courses or a degree-seeking program
- Seeking a college degree in Business Administration/Analytics
- Exposure to problem resolution including determining root cause
- Experience in solving routine operational problems
- Basic analytical thinking skills to summarize information
- Familiarity with data querying and reporting
- Effective communication skills
- Effective word processing and spreadsheet skills
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
