The interns will support the Learning & Organization Development team, which focuses on executive leadership development, as well as team and organizational effectiveness. We are hiring two interns that will support across both areas, with one having a primary focus on program management and the other having a primary focus on organizational development.
The Learning & Talent Development division is an enterprise-wide strategic learning team serving all employees by providing high-impact development opportunities to support leaders, departments and the organization.
The interns will collaborate with teams across Learning & Talent Development and throughout the enterprise to support crucial logistics and administrative needs, and provide learner cohort support. They will need to have experience participating in project teams that required them to effectively manage priorities, collaborate with diverse groups, ensure timeline adherence and leverage Agile to accomplish shared goals. Effective communication, a growth mindset and a solutions-minded approach are a must for this role. They will also need to have demonstrated proficiency leveraging technology and a willingness to learn new systems.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Responsibilities• Provide support to assigned division; may work on small projects or portions of larger projects
• Leverage technologies and aligned systems to support division functions, for example maintaining the room reservation coordination system for the division
• Collaborate with facilitators to provide individual learner and cohort support
• Propose creative approaches for process improvements within assigned areas and across collaborative groups to increase effectiveness, enhance organizational systems and support both division and enterprise-wide audiences
• Support the coordination of multiple projects to ensure timely completion of action items and appropriate connection of like-opportunities
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of employees to accomplish tasks/assignments
• Maintain professionalism in all interactions, placing customer service and employee experience as priority
• Perform other duties as assigned
• Must be pursuing a degree from an accredited college/university, preferably in Industrial-Organizational Psychology
• Strong organization and follow-through, with the ability to manage multiple tasks across project coordination, documentation, and team operations
• Clear written communication skills, including experience creating or updating materials such as job aids, meeting notes, resource content, or process documentation, with an audience of Executive Leadership
• Comfort working across teams and responding to feedback while supporting tools, gathering and analyzing data, reporting, and shared resources such as SharePoint, internal pages, or administrative workflows
• Exemplary interpersonal and verbal communication skills
• Effective research, analytical, and problem-solving skills
• Effective skill in maintaining accuracy with attention to detail and meeting deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to approach opportunities with creative and innovative solutions
• Can take on multiple projects and manage varied priorities
• Ability to work independently and in a team environment
Desired Qualifications:
• Advanced skills with Microsoft Excel and other database/spreadsheet software programs
• Familiarity with project management
Hours:
Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location:
820 Follin Lane, Vienna, VA 22180
About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently enrolled in a college or degree-seeking program and must upload transcripts
- Experience participating in project teams, managing priorities, collaborating, ensuring timeline adherence, and leveraging Agile
- Proficiency leveraging technology and willingness to learn new systems
- Strong organization and follow-through; ability to manage multiple tasks across project coordination and documentation
- Clear written communication skills, including creating or updating job aids, meeting notes, resource content, or process documentation for executive audiences
- Comfort working across teams, responding to feedback, supporting tools, gathering and analyzing data, reporting, and managing shared resources (e.g., SharePoint)
- Exemplary interpersonal and verbal communication skills
- Effective research, analytical, and problem-solving skills
- Attention to detail, accuracy, and meeting deadlines
- Ability to exercise initiative, good judgment, and provide creative, solutions-minded approaches
- Ability to work independently and in a team environment and manage varied priorities across multiple projects
- Advanced skills with Microsoft Excel and other database/spreadsheet software programs
- Familiarity with project management
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
