Preferred Locations: Boston, North Carolina or Toronto
Networks is seeking a Systems Engineering intern to support our Korean and/or Japanese customers who have a North American presence. These roles are Full-time, paid summer internships (40 hours/week).
As a member of the team, the intern will interact with various cross-functional teams, including Product Development, Sales, Operations, Support, and Services to help drive our go-to-market strategy and support these customers. While a majority of the work will be from the intern’s remote/home office, there may be occasions for the intern to attend meetings in an Extreme office location or customer site (if within a reasonable distance from the intern’s home). While the intern resides in North America, there may be occasional virtual meetings that are held during UTC +8 and UTC +9 time zones.
Key Responsibilities:
- Develop relationships with cross-functional teams.
- Manage multiple projects simultaneously, with varied deliverables and due dates.
- Listen to and document customer feedback and relay it to internal departments for improvement opportunities.
- Present their work directly to managers and senior leaders.
- Hands-on experience or demonstrated interest in AI-assisted workflows, preferably using Microsoft Copilot and/or Claude, applied to technical analysis, lab testing, and real-world problem solving.
- Build a strong technical understanding of Extreme’s wired and wireless networking solutions.
Qualifications:
- The intern must currently reside in North America, pursuing a degree in Engineering (Networking, Systems, Software, or Data), or a related field such as IT, Computer Science, or Applied Analytics.
- Must be bilingual in English and Japanese, or English and Korean.
- Have at least 18 months remaining before graduation
- Should have a general understanding of Networking Technology
- Must be a self-starter, proactive and eager to learn.
- Skilled at using Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
- Strong analytical and problem-solving skills.
- Excellent communication skills and ability to work effectively within both virtual and in-person teams.
Skills Required
- Currently reside in North America
- Pursuing a degree in Networking, Systems, Software, Data, or related fields
- Must be bilingual in English and Japanese, or English and Korean
- Have at least 18 months remaining before graduation
- General understanding of Networking Technology
- Proactive and eager to learn
- Skilled at using Microsoft Office applications
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to build and maintain professional relationships
What We Do
Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
