Payment Operation Specialist Intern

Sorry, this job was removed at 04:10 p.m. (CST) on Wednesday, Jul 02, 2025
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Fintech • Payments • Software • Financial Services
The Role

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

Job Summary:

The intern will assist in the day-to-day operational activities of SwiftRef Operations data management function under the supervision of the Head of SwiftRef Operations and/or other senior staff members. The main objective of this role is to provide support on the implementation of effective processes and controls related to Reference data management within the organization. This includes but not limited to managing customer queries pertaining to SSI (Standing Settlements Instructions), conducting periodic reviews of SSI information, preparing reports, and performing general administrative tasks as required by the team.

Job Responsibilities:

- Data collection and validation process to feed our central SwiftRef database

- Data management to build reference data through various sources

- Manage customer queries pertaining to discrepancy in reference data

- Ensure data collected from financial institutions is entered correctly in

SwiftRef database and that the data is updated on a regular basis

Job Qualifications:

- A degree/ currently pursuing a degree in business administration, finance, accountancy, or a related field

- Able to commit for a 6-month internship

- Strong communication skills and customer orientation, able to establish and

maintain collaborative and supportive interpersonal relationships with internal

and external customers

- Able to communicate fluently in English, other languages will be an added

advantage

- Basic knowledge about cross-border payments; knowledge of inbound and

outbound payment processes

- Dynamic, motivated, flexible, structured and well organized

- Stress resistance and ability to work independently

- Self-driven, wanting to make things happen

- Team player, who shares problems and solutions, pro-actively offers to help

others

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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The Company
HQ: New York, NY
4,765 Employees
Year Founded: 1973

What We Do

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services.

We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.

Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories.

SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.

For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity

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