Job Summary
Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.
Where You’ll Make a Difference
- Partner with the Sales Coordinator on daily administrative and operational activities.
- Follow up on customer emails and requests, ensuring timely and accurate resolution.
- Coordinate and track sample shipments with internal teams.
- Maintain ongoing communication with customers to address inquiries and provide updates.
- Manage and follow up on commercial and administrative documentation.
- Update forecast, databases, reports, and tracking tools to ensure information accuracy.
- Coordinate activities across multiple internal departments to meet customer expectations.
- Proactively identify and follow up on open actions to ensure timely resolution.
- Contribute to delivering an exceptional customer experience and high service standards.
What Makes You the Right Fit
- Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.
- Previous experience in customer service, sales operations, account coordination, or administrative roles.
- Strong Computer skills: Knowledge in such as Microsoft office, Excel, PPT, Word, SAP
- Desirable spoken and written communications in English and Spanish. French is a plus
- Excellent organizational skills and strong attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- High level of accountability and follow-through.
- Ability to work effectively in a team-oriented environment.
How Would You Stand Out?
- High energy level, team spirit, organized, proactive.
- Problem solver focused on delivering solutions, ability to quickly learn and master new task and business-related software.
- Resilience and the ability to stay calm in the face of adversity.
- Eager to learn and uphold high ethical standards
Why Choose Us?
- Hybrid work model.
- Professional development and learning opportunities.
- Exposure to a global and multicultural environment.
- Interaction with cross-functional teams.
- People-centered and welcoming culture
Students enrolled at the following universities are invited to apply for this internship opportunity, which is available for a period of 6 to 12 months.
Universitat Autónoma de Barcelona (UAB)
Universitat de Barcelona (UB)
Universitat Pompeu Fabra (UPF)
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Bachelor's degree in Business Administration, Marketing, International Business, or related field
- Previous experience in customer service, sales operations, account coordination, or administrative roles
- Strong computer skills (Microsoft Office, Excel, PowerPoint, Word, SAP)
- Spoken and written communication in English and Spanish
- French language skills
- Excellent organizational skills and strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- High level of accountability and follow-through
- Ability to work effectively in a team-oriented environment
- High energy level, team spirit, organized, proactive
- Problem-solving focus and ability to quickly learn new software
- Resilience and ability to stay calm under pressure
- Eagerness to learn and uphold high ethical standards
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
